Results-driven, Quality Assurance Professional with over 15 years of experience in software testing.
Excel in driving projects through the Software Development Lifecycle (SDLC) process by leading and improving the entire quality function in enterprise environments.
Laser-focused on exceeding customer expectations and satisfaction.
Demonstrate proficiency in software quality engineering best practices including Manual testing, Automaton testing, and test management.
Ability to operate within short release cycles.
Design and author tools, frameworks, and testing infrastructure to facilitate testing across teams.
Implement testing processes and help define best practices while providing high-quality and scalable solutions.
Influence setting the right expectations for quality deliverables and build expert knowledge on testing and test automation.
Efficient in handling test deliverables, defect-tracking, and management during the software development cycle.
Proficient in reporting test results, and a vocal proponent for quality in every phase of the development process
Demonstrate strong leadership and coordination skills while managing local and overseas quality engineering teams.
Outstanding verbal and written communications skills with the ability to influence outcomes beyond direct areas of ownership.
Problem-solving skills with proven ability to turn findings into executable plans.
Overview
14
14
years of professional experience
Work History
Quality Assurance Manager/Technical Leader
Customer : USBank (Wipro Technology)
Mechanicsburg, PA
07.2021 - Current
Authored and maintained well-organized, efficient, and successful manual and automation test cases for a team of 20.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Collaborated with developers and product owners to stay current on product features and intended functionality.
Track, prioritize, and organize defects with Application, working with the development team to facilitate timely corrections.
Through API automation Saved 320 Manhours in 3months
Quality Assurance Manager
Customer : Penndot (Sigma LLC)
Mechanicsburg, PA
06.2020 - 07.2021
Build and lead QA activities including Test Strategy, Test Execution Status Reports, and Defect Reports
Work closely with internal and customer teams to understand business requirements coordinate testing activities
Lead test team in translating business requirements to test cases and test scripts
Manage Team of 10 QA Analysts through all Phases of Testing - (Functional, System, Integration, and User Acceptance) on a project and Own Defect triage call
Document and communicate QA-related risks to Project Management.
Quality AssuranceManager
Customer : JPMorgan Chase (Accenture LLC)
Manhattan, NY
04.2017 - 11.2019
Develop overall application testing strategy and test schedules for new projects and software releases
Provide QA estimation and participate in Sprint planning
Reduced 30% regression test cycle time by automating regression regression testcase
Oversee and report on the development, execution, and results, root cause analysis
Own defect management, process improvement in test capability and capacity
Monitor Incident Management and share metrics with the leadership team
Lead UAT and Production testing
Quality Assurance Lead
Customer :The Hartford (Accenture LLC)
Hartford, CT
02.2013 - 03.2017
Develop and own QA strategy, methodology, discipline, and framework in an Agile environment
Discover and innovate with senior leadership, business partners, and stakeholders to understand quality business goals and devise solutions to improve processes and programs
Estimate Manual and Automation testing efforts adherence to SCRUM practice
Drive defect Triage and improve the QA team in areas of Manual and Automated testing
Monitor and report Quality metrics, deep dive and identify trends/root causes.
Implement continuous Integration though Jenkins for unit testing and Regression
By implementing right testing strategies, reduced regression timelines from 8 days to 3 days.
Responsible for developing automation strategy for QA and assist other team members through mentorship, tutorials and identifying process gaps.
Sr Quality Assurance Lead
Customer : Travelers (Accenture LLC)
Hunt Valley, MD
07.2010 - 01.2013
Define the QA strategy for overall testing in an agile development environment
Work with QA Team for deliverables, identifying key focus areas, critical milestones, and risks
Coordinate with development team, demonstrate user stories to the Product Owner and other stakeholders
Implement the testing process, best practices and discuss with CxOs regarding risks and contingency.
Sr Quality Assurance Engineer
Tata Consultancy Services LTD
Mumbai, Maharashtra (India)
11.2006 - 06.2010
Write test plan, Testcase, participate Defect Triage and execute manually for all phases of testing
Track of open defects, coordinate with cross teams for data and report status to QA Manager and other stakeholders.
Quality Assurance and Technical Account Manager at Delifrance - Supplier Of Frozen Bakery ProductsQuality Assurance and Technical Account Manager at Delifrance - Supplier Of Frozen Bakery Products