Iyana Wilson
Mojave,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Substance Abuse Counselor
Aegis Treatment Centers
03.2023 - 11.2023
- Kept accurate and detailed records to track and document client progress.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Monitored client progress to make necessary adjustments for client success.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Took calls from patients and provided accurate, satisfactory answers to their queries and concerns.
- Proficient in video conferencing platforms such as Zoom and Microsoft Teams.
Seasonal Retail Sales Associate
University Of The Pacific Bookstore
01.2023 - 01.2023
- Operated cash register, accepting cash, credit or financial aid payments.
- Picked, processed, and packed orders for shipping.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
Church Volunteer
Stockton Anugrah
02.2016 - 08.2019
- Prepared meals for church members and guests for funerals or special events.
- Volunteered in feeding and providing clothes for those in need
- Assisted staff with Sunday school activities and supplies
- Taught and cared for children as young as six weeks old in church nursery
- Sung on stage with choir every Sunday
Crew Member
Hawaiian Legacy Catering & Design
05.2015 - 08.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Lifted and carried heavy materials.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted with food prep and meal plating
- Addressed guest needs, questions or concerns to create optimum experience
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Education
Associate of Science - Administration of Justice
San Joaquin Delta College
Stockton, CA05.2022
Associate of Arts - IS: Arts, Hum & Soc Sci
San Joaquin Delta College
Stockton, CA05.2022
Skills
- Strong Verbal Communication
- Clinical Documentation
- Case Management
- Outreach activities
- Microsoft Outlook
- Microsoft Teams
- Adaptability and Flexibility
- Analytical Thinking
Timeline
Substance Abuse Counselor
Aegis Treatment Centers
03.2023 - 11.2023
Seasonal Retail Sales Associate
University Of The Pacific Bookstore
01.2023 - 01.2023
Church Volunteer
Stockton Anugrah
02.2016 - 08.2019
Crew Member
Hawaiian Legacy Catering & Design
05.2015 - 08.2018
Associate of Science - Administration of Justice
San Joaquin Delta College
Associate of Arts - IS: Arts, Hum & Soc Sci
San Joaquin Delta College
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