Michael Howk
O'Fallon,IL
Summary
- Dedicated facilities maintenance professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Facilities Maintenance Lead
City Of O’Fallon IL
O'Fallon, IL
11.2016 - Current
- Developed and maintained work order request and preventative maintenance system
- Coordinated and scheduled various HVAC, electrical, plumbing, and carpentry repairs, painting projects, and new installations with multiple contractors and maintenance technicians on approximately 50 city facilities and buildings, including parks, wastewater treatment plant, public works compound, library, city hall, offices, police, fire, and ems buildings
- Direct coordination, training, and supervision of 2 maintenance technicians on daily operations, preventative maintenance, and work orders
- Provided repairs, preventative maintenance, and database of city facilities maintenance assets of all critical systems, HVAC, fire alarms, electrical, plumbing, and office remodels
- Assisted in coordinating yearly budget prediction requirements, gave opinions of predicted annual budget requirements, and providing recommendations for repairs and replacements of assets within city buildings.
- Created plans and communicated deadlines to ensure projects were completed on time
- Handled multiple calls per day to address customer inquiries and concerns
- Managed team of 3 employees, assisted in hiring, training, and professional growth of employees
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Led projects and analyzed data to identify opportunities for improvement.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Resolved problems, improved operations, and provided exceptional service.
Facilities Maintenance Lead
West Star Aviation
East Alton, IL
11.2012 - 11.2016
- Completed installation and repair work with lighting, outlets, switches, panels, and equipment in multiple hangars and office buildings
- Installed and repaired plumbing fixtures, toilets, urinals, faucets, water fountains, and sinks
- Provided HVAC maintenance and basic repairs on furnaces and commercial, light commercial, and residential air conditioners
- Utilized carpentry skills, including wall repairs, door hardware, shelving, and trim installations
- Learned maintenance techniques on specialized aircraft equipment
- Coordinated and effectively communicated with contractors and vendors for HVAC, electrical, plumbing, carpentry, and painting projects
- Independently managed two maintenance technicians' daily projects as necessary.
- Created plans and communicated deadlines to ensure projects were completed on time
- Handled multiple calls per day to address customer inquiries and concerns
- Managed team of 3 employees, assisting with hiring, training, and professional growth of employees
- Used Microsoft Word and other software tools to create documents and other communications
- Performed duties by applicable standards, policies, and regulatory guidelines to promote safe working environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Improved operations through consistent hard work and dedication
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Actively listened to customers, handled concerns quickly, and escalated significant issues to supervisor.
- Maintained excellent attendance record, consistently arriving to work on time
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
- Performed duties by applicable standards, policies, and regulatory guidelines to promote safe working environment
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ11.2023
Certificate of HVAC/R -
Ranken Technical College
St Louis, MO05.2014
Universal EPA certification -
Ranken Technical College
St Louis, MO05.2014
Certificate of Industrial Technology -
Ranken Technical College
St Louis, MO08.2013
Certificate of Electrical Maintenance -
Ranken Technical College
St Louis, MO05.2013
Associate's of Applied Science - Carpentry Technology
Ivy Tech Community College of Indiana
Indianapolis, IN05.2010
Skills
- HVAC repairs and mini-split installations
- Predictive and Preventive Maintenance
- Plumbing Installations and Repairs
- Facilities Painting and Wall Repairs
- Manual Dexterity
- Troubleshooting
- Wiring Installation and Repair
- Technical Documentation Interpretation
- Cost Documentation
- Electrical Component Replacement
- Hand and Power Tool Operation
- Problem Detection and Resolution
- Supply and Parts Ordering
- Subcontractor Management
- Microsoft Office
- Equipment Assembly
Timeline
Facilities Maintenance Lead
City Of O’Fallon IL
11.2016 - Current
Facilities Maintenance Lead
West Star Aviation
11.2012 - 11.2016
Bachelor of Science - Management
University of Phoenix
Certificate of HVAC/R -
Ranken Technical College
Universal EPA certification -
Ranken Technical College
Certificate of Industrial Technology -
Ranken Technical College
Certificate of Electrical Maintenance -
Ranken Technical College
Associate's of Applied Science - Carpentry Technology
Ivy Tech Community College of Indiana
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