Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Veronica Stokes

Arlington,Virginia

Summary

Passionate driven professional with over 8 years experience in numerous arenas seeking to help build satisfaction by delivering quality service and unparalleled support utilizing best practices and related options.

Overview

8
8
years of professional experience

Work History

Hostess

Virginia Hospital Center/Aramark
Arlington, VA
12.2021 - Current
  • Deliver nourishment and supplements to nurse station for distribution to specific patients.
  • Push, pull and transport large loads and objects to and from floors.
  • Serve meals to patients in accordance with established schedules and dietary procedures.
  • Arrange tray and or table settings with proper tableware, condiments and tray card.

Donation Attendant

Goodwill
Fairfax, VA
12.2017 - 01.2019
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Opened and closed donation area according to operating hours to secure donations and funds.
  • Completed required safety training and necessary safety drills put into effect through OSHA

Deli Associate

Safeway
Fairfax, VA
09.2016 - 08.2017
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Assistant Pantry Coordinator

James Mott Community Assistance Program
Arlington, VA
10.2012 - 06.2016
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked with customers to understand needs and provide excellent service.

Deli Associate

Walmart
Fairfax, VA
09.2011 - 07.2012
  • Maintained and recorded temperatures for cold and hot storage cases throughout the day
  • Stocked deli cases, walls and floor units utilizing proper First In, First Out Rule
  • Made food according to standard recipes with requested changes for customer satisfaction.


Server

The Gardens at Fair Oaks
Fairfax, VA
12.2010 - 07.2011
  • Served residents of a 24-hour residential nursing facility breakfast, lunch, and dinner
  • Prepared meals according to dietary restrictions and requirements for those under doctor’s orders
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Medical Insurance Billing

Fairfax County Adult Education Center
Fairfax, VA
09.2021

Skills

  • Team-Oriented
  • Exceptional Communicator
  • Reset and Planogram Experience
  • Intermediate Medical Terminology Knowledge
  • Knowledge of office operations and procedures
  • Light Microsoft Office Suite such as Word, and Excel
  • Knowledge of Medical Billing and Coding including ICD and HPT

References

Furnished Upon Request

Timeline

Hostess

Virginia Hospital Center/Aramark
12.2021 - Current

Donation Attendant

Goodwill
12.2017 - 01.2019

Deli Associate

Safeway
09.2016 - 08.2017

Assistant Pantry Coordinator

James Mott Community Assistance Program
10.2012 - 06.2016

Deli Associate

Walmart
09.2011 - 07.2012

Server

The Gardens at Fair Oaks
12.2010 - 07.2011

Medical Insurance Billing

Fairfax County Adult Education Center

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Veronica Stokes