- Fundraising Events
- Playing Guitar
- Talking with people
- I participate in a variety of outdoor recreational activities
- Learning new cooking techniques and expanding my culinary skills
Kiernan Manzanilla
Sugar Hill,KY
Summary
Versatile and dynamic, with a proven track record at Suwanee Animal Hospital, I excel in garden maintenance and customer service. Demonstrated ability to enhance team collaboration and adapt to change, significantly improving workplace efficiency and client satisfaction. Expert in employing safety procedures and equipment repair, ensuring optimal operational standards.
Driven Workplacd with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
2
2
years of professional experience
Work History
Gardener
Northside Garden
05.2024 - 07.2024
- Removed debris and waste from outdoor areas.
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Prepared soil for planting and sowing.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
Kennel Worker
Suwanee Animal Hospital
04.2023 - 05.2024
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Followed pet care instructions for dietary needs and medication regimens.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Monitored animals for behavioral problems and signs of health issues.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to [State] health code guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Implemented effective record-keeping systems to track animals'' care progress and ensure efficient communication among team members.
Hostess
Landshark Bar & Grill
03.2022 - 04.2023
- Answered phone calls to take orders, give information and document reservations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Georgia Southern University
Statesboro, GA05-2028
Skills
- Time management
- Garden maintenance
- Planting flowers and bushes
- Team collaboration
- Maintaining equipment
- Flexible schedule
- Safety procedures
- Inventory management
- Equipment Repair
- Customer service
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Interests
Timeline
Gardener
Northside Garden
05.2024 - 07.2024
Kennel Worker
Suwanee Animal Hospital
04.2023 - 05.2024
Hostess
Landshark Bar & Grill
03.2022 - 04.2023
High School Diploma -
Georgia Southern University
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