Dynamic Operations Manager with a proven track record at TC Restaurant Group, enhancing operational efficiency and guest satisfaction. Expert in food/beverage knowledge and time management, demonstrated through successful event coordination and staff training. Excelled in reducing costs and improving service quality, leveraging strong work ethic and attention to detail.
Oversaw daily operation of a multi-level venue
Maintained expense records and inventory reports
Interview, hire, and supervise bartenders, servers, and custodian staff
Worked closely with directors and artists coordinating events and performances
Assisted in operations and procedures to open multi-level venue
Ensure a clean space for guest by paying attention to detail and line of sight behind the bar
Crafting cocktails in high volume environment
Exhibit southern hospilatity in high volume by being fast and freindly
Reduce shrink by cocktail management, spoilage, and inventory accountability
Train new team members in accordance with Tequila Cowboy standards
Succesfully practice upsell and suggestive sell techniques
Create positive experiences with staff and guests
Interview, hire, and schedule new bartenders to maintain a welcome environment
Implement strategies for bar efficiency with quality service
Meeting with reps to bring in new, seasonal products
Placing liquor and beer orders weekly while monitoring cost control