Michele Cimbalak
Honolulu,HI
Summary
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Reliable IT Technician confirms resolution of all assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates exceptionally well with both technical and non-technical personnel and customers. Skilled at helping even novice users quickly and rapidly recover from faults, intrusions and losses. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
9
9
years of professional experience
Work History
IT Deployment Technician
Best Buy
Concord, CA
10.2012 - 02.2019
- Updated asset management system to reflect work performed, monitored daily activity, installed and maintained PC hardware and handled other administrative duties.
- Deployed and tracked assets for customer use.
- Received assets and moved equipment within or between facilities.
- Operated and maintained computers and related peripherals.
- Assisted in determining equipment settings and operating instructions.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Patched software and installed new versions to eliminate security problems and protect data.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Uploaded new software, rolled out updates and applied patches to servers
Caregiver
Acumen
Waipahu, HI
02.2019 - 11.2021
- Helped client manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Conferred with supervisor to discuss patient condition and medical care.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained frequent supervision of residents unable to call for assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Education
No Degree - Accounting And Business Management
Golden State Business College
Visalia, CANo Degree - Sports Medicine
NASM
High School Diploma -
Atwater High School
Atwater, CA06.1984
Skills
- Time Management
- Client Education
- Household Cleaning
- Needs Assessment
- Decision Making
- Problem Identification
- Critical Thinking
- Personal Service
- Documentation and Recordkeeping
- Schedule Maintenance
- Laptop and Tablet Operation
Timeline
Caregiver
Acumen
02.2019 - 11.2021
IT Deployment Technician
Best Buy
10.2012 - 02.2019
No Degree - Accounting And Business Management
Golden State Business College
No Degree - Sports Medicine
NASM
High School Diploma -
Atwater High School