Patricia Chan
Yukon,OK
Summary
Well-qualified individual with effective planning and organizational skills. Ability to work well, both independently and with others. Takes pride in completing a job with accuracy, proficiency and effectiveness. Represents oneself in a positive, courteous, friendly, and professional manner. Thrives on establishing and maintaining a relationship with each client.
Overview
21
21
years of professional experience
Work History
New Home Sales Consultant
Ideal Homes
04.2024 - 11.2024
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
Realtor
Epic Real Estate
10.2017 - 03.2024
- Thrive on establishing and maintaining relationships with each client.
- Write listings detailing and professionally highlighting property features to increase sales chances.
- Advised and informed prospective clients on current market activities and conditions.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
- Advised clients on market conditions and property value for informed decision-making.
Branch Manager, VP
First National Bank and Trust Co.
09.2012 - 09.2017
- Responsible for managing daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valuable service to customers
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Responsible for a variety of duties focused on development of new business, as well as retaining and expanding current relationships with customers
- Additional responsibilities include building and maintaining relationships with customers, supervising employees, assisting customers with concerns or questions regarding accounts, creating stability and cultivating an engaged and enthusiastic team, ensuring audit/compliance procedures and Personal Banking policies are followed, ensuring new hire and regulatory compliance training is completed timely, and ensuring that security measures are adhered to regarding opening and closing procedures within the Bank.
Teller/Personal Banker/Loan Assistant
First Fidelity Bank
06.2003 - 09.2012
- Assisted in supervision of Service Associates and Personal Banking Representatives, including coaching, motivating, counseling, scheduling, training, coordinating job duties, approving transactions, and assisting with questions or problems
- Provided effective coaching for accountability to maximize optimum sales and service performance, while providing motivation to inspire continuous improvement of individual/team performance
- Additionally, provided service to new and existing clients by promoting, selling, and opening bank deposit services, such as checking or savings accounts, certificates of deposit, IRAs, safe deposit boxes, etc
- Assisted clients with problems or questions regarding their accounts, while building and maintaining those client relationships
- Followed and ensured compliance of banking laws, policies and procedures.
Realtor
Marolyn Pryor Realtors
05.2004 - 07.2007
- Worked with clients to find a home
- Assisted clients in the home buying process from beginning to end
- Scheduled closings, inspections, and worked with lenders to provide the best possible service for each client.
Education
No Degree - Real Estate Course To Acquire Real Estate License
Marie Burroughs Real Estate School
05.2004
High School Diploma -
Broward Christian Academy
05.1990
Skills
- Client Relations
- Administrative Support
- Closing support
- Contract Negotiation
- Business Development
- Sales Development
- Property Marketing
- Property Valuation Expertise
- Social Media Marketing
Timeline
New Home Sales Consultant
Ideal Homes
04.2024 - 11.2024
Realtor
Epic Real Estate
10.2017 - 03.2024
Branch Manager, VP
First National Bank and Trust Co.
09.2012 - 09.2017
Realtor
Marolyn Pryor Realtors
05.2004 - 07.2007
Teller/Personal Banker/Loan Assistant
First Fidelity Bank
06.2003 - 09.2012
High School Diploma -
Broward Christian Academy
No Degree - Real Estate Course To Acquire Real Estate License
Marie Burroughs Real Estate School
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