Micayah Lopez
Las Cruces,NM
Summary
Dedicated medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Care Coordinator/Elderly Caregiver
Haciendas At Grace Village
Las Cruces, NM
11.2021 - Current
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Completed resident assessments in accordance with current regulations and guidelines.
- Built strong relationships with clients to deliver emotional support and companionship.
Service Associate
Farm Bureau Financial Services
Las Cruces, NM
07.2021 - Current
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Described product highlights and benefits to help guide purchasing decisions.
- Resolved concerns with products or services to help with retention and drive sales.
Patient Care Nursing Assistant
Genesis HealthCare
Las Cruces, NM
10.2020 - 08.2021
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
Education
Associate of Science - Nursing
Vista College
Las Cruces, NMHigh School Diploma -
Mayfield High School
Las Cruces, NM05.2018
Skills
- Risk Management
- In-service Programs
- Time Management
- Employee Performance Evaluations
Timeline
Care Coordinator/Elderly Caregiver
Haciendas At Grace Village
11.2021 - Current
Service Associate
Farm Bureau Financial Services
07.2021 - Current
Patient Care Nursing Assistant
Genesis HealthCare
10.2020 - 08.2021
Associate of Science - Nursing
Vista College
High School Diploma -
Mayfield High School
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