Shannon McEnroy-Elliott

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Collected and documented patient medical information such as blood pressure and weight.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Taught patients about medications, procedures, and care plan instructions.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Directed patients to exam rooms, fielded questions and prepared for physician examinations. Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Collected and documented patient medical information such as blood pressure and weight.

Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods. Followed physician orders when administering therapeutic phlebotomy. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Holter Monitors

MCOTS/Zio Patch Monitors

Assist and set up of stress tests, nuclear stress tests and PVR tests

Sending Medications

Obtained prior authorizations for medications

• Directed patients to exam rooms, fielded questions and prepared for physician examinations. Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Collected and documented patient medical information such as blood pressure and weight.
• Tested and recorded blood glucose levels.
• Obtained all prescribed laboratory testing.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods. Followed physician orders when administering therapeutic phlebotomy. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Organized daily work based on collection priority. Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
• Administered testing with electrocardiogram for patients experiencing events and as screening tool. Educated patients on testing and preparation steps prior to procedure.

• Monitored outstanding invoices and performed collections duties.
• Provided clerical support to company employees by copying, faxing and filing documents. Kept reception area clean and neat to give visitors positive first impression.
• Coordinated patient scheduling, check-in, check-out and payments for billing. Verified and updated demographic and other personal information for patients with respect to personal boundaries when asking for important details.
• Adeptly managed multi-line phone system and pleasantly greeted all patients. Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
• Checked patient data including insurance, demographic and health history to keep information current.

• Scheduled, rescheduled and handled cancelled appointments for patients. Assisted patients in completing all necessary forms and documents.
• Adhered to strict HIPAA guidelines at all times to protect patient privacy.
• Educated patients on postoperative care, including how to protect dental work and boost healing.
• Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
• Completed skilled administrative work to support all office staff and operational requirements. Carried out front office duties utilizing data entry skills in framework of medical database.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations. Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Documented vital signs and health history for patients in clinic environments. Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
• Called and faxed pharmacies to submit prescriptions and refills.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations. Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Prepared patients for suture removal and dressing changes.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms. Reviewed medical histories and current information to provide accurate information to surgeons. Verified insurance coverage and obtained pre-authorizations. Obtained all prescribed laboratory testing.
• Taught patients about medications, procedures and care plan instructions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Sanitized, restocked and organized exam rooms and medical equipment.
• Coordinated front office duties, including customer service, patient scheduling and billing. Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.