Work Availability
Summary
Skills
Work History
Overview
Education
Work Preference
Skills
Skills
Generic

barbara Frank

Customer Service
Los Angeles,CA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills

  • Customer service
  • Active listening
  • Payment processing
  • Data entry
  • Customer relations
  • Relationship building
  • Customer satisfaction measurement
  • Nutrition assessment
  • Food safety

Work History

Hotel Food and Beverage Server

Hotel Indigo Riverwalk
01.2014 - 04.2024
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Adhered to health and safety standards while handling food and beverages.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.

Nutritional Counselor

Water's gift
02.1999 - 03.2012
  • Assisted clients in achieving weight loss goals through personalized meal planning and dietary recommendations.
  • Increased community awareness of nutrition issues with engaging public speaking engagements and media appearances.
  • Streamlined appointment scheduling processes to enhance client experience and improve time management practices.
  • Maintained up-to-date knowledge of relevant federal regulations pertaining to the field of nutritional counseling.
  • Educated clients on the importance of proper hydration, portion control, and mindful eating habits for overall wellbeing.
  • Monitored client progress regularly, adjusting nutritional strategies as needed for continued success.
  • Promoted healthy lifestyle choices by offering practical tips for incorporating nutritious foods into daily routines.

Overview

25
25
years of professional experience
3
3
years of post-secondary education

Education

Lamar High
Houston, TX
08.1978 - 05.1981

Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Work-life balance

Skills

  • Nutrition assessment
  • Food safety
  • Individual counseling
  • Health promotion

Skills

  • Food handling safety
  • Order accuracy
  • Guest satisfaction
  • Guest service
  • Multitasking and organization
  • Point of sale (POS) system operations
barbara FrankCustomer Service
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