Amma Aggrey Edusa
Bogart,GA
Summary
Results-Driven Operations Director drives organizational improvements through leveraging expertise in customer success, implementation, training and system enhancement. Well-versed in collaborating with clients and leaders to resolve control and procedural problems negatively affecting business operations.
Overview
19
19
years of professional experience
Work History
Clinical AI Operations Director
Modernizing Medicine
08.2023 - Current
- Certified Project Management Professional successfully steering product development projects and programs while developing comprehensive technical training
- End-to-end program management of Ambient Listening AI development initiative resulting in a successful pilot program - 4000+ Customers enrolled
- Developed a strategic roadmap for acquiring manually annotated data, >30,000 natural recordings crucial for training the AI model, optimizing the selection process and ensuring the data's effectiveness in enhancing model performance
- Lead AI Data Governance operations, instituting companywide policies, and implementing training and certification initiatives to uphold data integrity and compliance standards across the organization with 92% completion rate
- Executed positive collaboration with cross-functional teams including Customer Success, Marketing, Legal, Training, Technical Product, Compliance, User Experience, and Digital Experience, ensuring alignment and success in AI development initiatives
- Developed both internal and customer facing training content tailored to AI model training, including creation of robust train-the-trainer framework, and implemented versatile delivery methods such as virtual and in-person sessions
Sr. Training Consultant/ Curriculum Content Manager/Project Manager
02.2020 - 08.2023
- Led comprehensive content development lifecycle for Allergy and ENT educational materials, ensuring relevance, accuracy, and alignment with organizational objectives
- Conceptualized and crafted tailored curricula, leveraging expertise in medical knowledge to enrich employee training experiences
- Oversaw and actively created engaging content for the Learning Management System (LMS), optimizing accessibility and user experience
- Proficiently authored scripts, produced screen captures, edited videos, and provided voiceover narration utilizing tools like Camtasia, enhancing the instructional material's effectiveness and engagement
- Collaborated closely with operational stakeholders to seamlessly integrate instructional programs into medical practice workflows, fostering optimal learning outcomes
- Continuously evaluated content efficacy, implementing adjustments as necessary to address evolving training requirements and ensure maximum impact.
Dermatology Fellow
Peachtree Dermatology Associates
03.2018 - 03.2019
- Peachtree Dermatology Associates is a dermatology clinic serving the Atlanta metro area
- Proficient in diagnosing and managing prevalent skin conditions like atopic dermatitis, psoriasis, and seborrheic dermatitis, employing evidence-based treatment approaches for optimal patient care
- Skilled in performing a variety of aesthetic procedures, including CoolSculpting, Ultherapy, Botox, and filler treatments, enhancing patient satisfaction and aesthetic outcomes
- Expertise in identifying and managing common skin tumors such as basal cell carcinoma, squamous cell carcinoma, and melanoma
- Proficient in devising comprehensive management plans encompassing biopsy methods, surgical interventions, and follow-up protocols to ensure patient safety and optimal outcomes
- Demonstrated proficiency in essential dermatologic diagnostic procedures, including KOH examination, scabies prep, shave biopsy, and punch biopsy of the skin, facilitating accurate diagnosis and effective treatment planning for dermatologic conditions.
Medical Doctor
37 Military Hospital
01.2013 - 01.2014
- Provided comprehensive medical care at a specialty hospital catering to both military personnel and the general public, serving as Ghana's primary government emergency response health facility
- Managed patient cases by meticulously documenting medical history, establishing accurate diagnoses, formulating effective treatment plans, prescribing medications, and ensuring the seamless execution of treatment protocols from initiation to completion
- Demonstrated exceptional performance during hospital rotations in Ophthalmology, Dermatology, Obstetrics/Gynecology, Internal Medicine, and Infectious Diseases, consistently delivering high-quality patient care and earning recognition for exemplary service
- Proficiently performed various medical procedures, including IV line placements, arterial blood gas sampling, lumbar punctures, and resuscitations across diverse age groups from premature infants to adults, ensuring prompt and effective interventions in critical situations
- Contributed to medical education and knowledge sharing by delivering insightful presentations on current medical research articles through engaging PowerPoint presentations and active participation in hospital grand rounds, fostering continuous learning and professional development among peers and colleagues.
Pharmaceutical Sales RepresentativeTrainer
Solvay Pharmaceuticals, CCT Solutions, Inc – Solvay Pharmaceuticals
01.2005 - 01.2007
- Served as Pharmaceutical Sales Representative and Trainer for a pharmaceutical company that manufactures, markets, and distributes pharmaceutical products such as cardiovascular, metabolic, pancreatic enzymes, flu vaccines, gastroenterology, and generic products
- Selected Achievements:
- Ranked #1/10 in the Richmond District and #20/86 in the Southeast Region in Quarter 1 of 2007
- Achieved an 85% volume increase in personal territory month over month
- Successfully sold a range of products that included Tricor 145 mg, Androgel, and ACEON
- Developed and maintained positive working relationships with prominent healthcare providers and key decision-makers
- Prepared and delivered presentations and effectively entered into strategic discussions as they related to medical/clinical, health economics, and outcomes research data
- Responded to unsolicited requests for medical information with integrity, compliance, and adherence to legal, regulatory, and pharmaceutical industry guidelines, policies & procedures
- Identified and appropriately facilitated the engagement of qualified speakers for Brand Speaker programs.
Education
Candidate - AI in Health Care: Strategies To Implementation
Harvard Medical School Executive Education
2024
PMP Certification - Project Management
PMI Institute
2023
M.D. - Medicine
University of Ghana Medical School
2012
Master of Science - Medical Science
Hampton University
2005
Bachelor of Science - Biology
Hampton University
2003
Skills
- Artificial Intelligence/ML
- Strategic Planning
- KPI Development
- Data Governance/Regulatory Compliance
- Customer Success Management
- Budget Forecasting
- Change Management
- AI Workflow Optimization
- Competitive Analysis
- Cross Functional Collaboration
Timeline
Clinical AI Operations Director
Modernizing Medicine
08.2023 - Current
Sr. Training Consultant/ Curriculum Content Manager/Project Manager
02.2020 - 08.2023
Dermatology Fellow
Peachtree Dermatology Associates
03.2018 - 03.2019
Medical Doctor
37 Military Hospital
01.2013 - 01.2014
Pharmaceutical Sales RepresentativeTrainer
Solvay Pharmaceuticals, CCT Solutions, Inc – Solvay Pharmaceuticals
01.2005 - 01.2007
Candidate - AI in Health Care: Strategies To Implementation
Harvard Medical School Executive Education
PMP Certification - Project Management
PMI Institute
M.D. - Medicine
University of Ghana Medical School
Master of Science - Medical Science
Hampton University
Bachelor of Science - Biology
Hampton University
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