Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee O'Bryan

Ypsilanti

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Professional Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creating compelling, inspiring and engaging pieces.

Overview

1
1
year of professional experience

Work History

Muralist

Ypsilanti Township, Mi - Government
10.2024 - 10.2024
  • Prepared surfaces for mural application, ensuring longevity and durability of the artwork on various substrates.
  • Maintained a safe and organized working environment while painting murals, reducing the risk of accidents or damage.
  • Collaborated with clients to design custom murals, resulting in satisfied customers and increased referrals.
  • Developed concept sketches and detailed renderings for client approval before commencing the painting process.
  • Provided consultation services for clients seeking guidance on mural themes, materials, budgets, and other project details.
  • Used painting skills to complete various major and minor exterior and interior painting jobs.
  • Set up scaffolding, prepped under-base walls and participated in loading and unloading of materials.
  • Conducted research on historical events, cultural themes, or specific subjects as needed to inform accurate representations within mural designs.
  • Communicated effectively with clients, stakeholders, and team members to ensure smooth project execution from concept development through completion.
  • Used oil and acrylic paints, watercolors and digital media to create art pieces.
  • Designed and executed original artwork for various private and corporate clients.

Sales Associate and Park Attendant

Ypsilanti Township, Mi - Government
05.2024 - 09.2024
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Provided excellent customer service, addressing visitor inquiries and concerns with professionalism and empathy.
  • Supported park events by setting up equipment, managing registration tables, and assisting vendors as needed.
  • Managed inventory levels of supplies used in daily operations to minimize downtime due to shortages.
  • Worked closely with other departments including law enforcement, animal control, and park rangers to ensure a safe and enjoyable environment for all visitors.
  • Collaborated with team members on various projects for overall park improvement and upkeep.
  • Educated visitors on park rules and regulations, promoting adherence to preserve natural resources.
  • Maintained accurate records of daily activities, incidents, and maintenance needs for streamlined communication among staff members.
  • Stayed organized and aware of schedules to execute successfully booked events.
  • Conducted sales and recommended products to meet guest needs.

Sales Associate

Forge A Memory
06.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

Associate of Arts - Fine Arts

Washtenaw Community College
Ann Arbor, MI
04-2027

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Active listening
  • Data entry
  • Call center experience
  • Payment processing
  • Scheduling
  • Staff training
  • Creative concept development
  • Color theory expertise
  • Sketching and drafting
  • Acrylic painting

Timeline

Muralist

Ypsilanti Township, Mi - Government
10.2024 - 10.2024

Sales Associate and Park Attendant

Ypsilanti Township, Mi - Government
05.2024 - 09.2024

Sales Associate

Forge A Memory
06.2023 - 09.2023

Associate of Arts - Fine Arts

Washtenaw Community College

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Kaylee O'Bryan