Rachel Chandler
Hemingway,USA
Summary
Emergency room Charge nurse experience working in urgent and high patient volume setting, including critical care of adult and pediatric patients with trauma, stroke, cardiac and behavioral emergencies. Experienced in facilitating the patient flow, assuring the satisfaction of patient care, collaboration with ER physicians. Support of staff nurses and ancillary staff. Competent and dynamic Licensed ER nurse with over five years' experience in demanding ERs. Specialized in triaging patients and offering them urgent emergency care in trauma centers. Provided nursing care in a Level 2 Trauma Center. Utilized knowledge in early acute sickness or trauma patient condition assessment upon patient arrival at the ER. Monitored emergency room patients, including notifying doctors or charge nurses of any changes in the patients' condition and interacting with patients and their families in a range of distressing circumstances. Performed medical tasks such EKGs, venipunctures, cardiac monitoring, vital sign assessments, urinalysis, UCG tests, or prescription administration. Knowledgeable ER Charge RN with solid background in emergency care and team leadership. Demonstrated success in managing high-pressure situations and ensuring patient safety. Proven ability to coordinate effectively with multidisciplinary teams and adapt to rapidly changing environments. Experienced with emergency department operations, patient care, and team management. Utilizes advanced clinical skills to provide immediate and effective treatment in high-stress situations. Track record of fostering supportive team environment and prioritizing patient safety.
Overview
21
21
years of professional experience
4
4
Certification
Work History
RN House Supervior
Medical University Of South Carolina
12.2025 - Current
- Implemented quality improvement initiatives that improved patient satisfaction scores.
- Managed staffing schedules to optimize nurse-patient ratios during peak hours.
- Supervised nursing staff to ensure compliance with hospital policies and procedures.
- Coordinated patient care activities to enhance collaboration among multidisciplinary teams.
- Trained and mentored new nurses on best practices in clinical care and emergency response.
- Conducted regular audits of patient charts for accuracy and adherence to standards.
- Led crisis intervention efforts, ensuring timely responses to emergencies within the facility.
- Evaluated performance metrics to identify areas for operational enhancements in nursing care delivery.
- Ensured adequate supply of necessary equipment and materials, coordinating with inventory managers to mitigate shortages or delays affecting patient care services.
- Maintained up-to-date knowledge of industry best practices through attendance at relevant conferences or workshops.
- Boosted nurse retention rates by implementing ongoing education opportunities, skill development workshops, and recognition initiatives for outstanding performance.
- Served as a liaison between administration and clinical staff to address concerns regarding workflow efficiency or policy implementation issues.
- Improved patient care by coordinating and supervising nursing staff and ensuring adherence to hospital policies and procedures.
- Promoted a positive work environment by leading team-building activities and encouraging open communication among staff members.
- Enhanced communication between departments for smooth patient transfers and efficient use of resources.
- Mentored new nurses through orientation programs, fostering professional growth and development within the department.
- Managed conflict resolution within the nursing team to foster a harmonious working environment that supports effective patient care delivery.
- Reduced medication errors with thorough training on proper medication administration techniques for nursing staff members.
- Increased patient satisfaction scores by addressing concerns promptly, advocating for patients, and providing exceptional care.
- Ensured compliance with regulatory standards through regular audits of documentation, infection control practices, and safety protocols.
- Streamlined nursing operations by implementing effective scheduling, assigning appropriate staffing levels, and monitoring performance.
- Managed critical incidents effectively through rapid assessment, intervention planning, and resource allocation, ensuring optimal outcomes for all involved parties.
- Developed strong relationships with physicians to facilitate collaboration in delivering high-quality patient care across disciplines.
- Implemented quality improvement initiatives focused on enhancing patient outcomes while maintaining cost-effectiveness in service delivery processes.
- Contributed to the overall success of the organization by participating in strategic planning sessions and providing input on departmental goals.
- Facilitated timely discharges by coordinating post-discharge care services such as home healthcare or transfer to skilled nursing facilities.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Registered Charge Nurse, Emergency Department
Medical University Of South Carolina
10.2023 - Current
- Supervised nursing staff in delivering high-quality patient care in fast paced emergency department environment.
- Coordinated triage processes to prioritize patient needs and reduce waiting times effectively.
- Implemented evidence-based protocols to enhance treatment accuracy and improve patient outcomes.
- Mentored junior nurses, providing guidance on clinical practices and professional development opportunities.
- Collaborated with multidisciplinary teams to streamline communication and optimize patient flow throughout the department.
- Conducted regular assessments of patient conditions, ensuring timely interventions based on evolving medical needs.
- Lead quality improvement initiatives aimed at enhancing operational efficiency and patient satisfaction metrics within the department.
- Mentored new nurses, providing guidance on best practices and clinical decision-making skills.
- Managed emergency department operations, ensuring adequate staffing levels and appropriate allocation of resources.
- Reduced waiting times by streamlining admission processes and enhancing communication between departments.
- Served as a clinical resource for staff members, answering questions related to policy, procedure, or practice.
- Increased patient satisfaction scores through consistent delivery of high quality, compassionate care.
- Contributed to positive workplace culture by fostering an environment that encouraged open communication, collaboration, and mutual respect among team members.
- Oversaw daily shift operations including managing staff schedules, coordinating patient assignments, and monitoring equipment maintenance needs.
- Streamlined triage processes for more efficient patient assessment and prioritization.
- Improved patient care by implementing evidence-based nursing practices in emergency department procedures.
- Enhanced teamwork within the nursing staff through regular communication and collaboration.
- Facilitated effective communication between physicians, patients, families, and other healthcare professionals to ensure optimal patient outcomes.
- Promoted patient safety with strict adherence to infection control measures and protocols.
- Provided thorough documentation of patient encounters, ensuring accurate record-keeping for billing purposes.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Educated family members and caregivers on patient care instructions.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPPA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standards of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Analyzed and completed electronic charting
- Administered oxygen and blood products
- Performed patient assessments
- Managed nursing care coordination
- Assisted nursing team in a variety of services
- Developed and implemented discharge plans
- Preceptorships of established AND RN’s to BSN.
Registered Nurse
Medical Solutions Pro
03.2023 - 10.2023
- Pain management
- Direct patient care
- Experience with trauma patients
- Emergency response
- Strong administrative skills
- Excellent interpersonal skills
- NIHSS
Registered Nurse
Aya Healthcare
12.2021 - 03.2023
RN Staff Nurse
McLeod Regional Medical Hospital
06.2018 - 06.2019
- Performed daily rounds with primary care providers and other medical team members
- Analyzed and completed electronic charting
- Administered oxygen and blood products
- Performed patient assessments
- Managed nursing care coordination
- Assisted nursing team in a variety of services
- Developed and implemented discharge plans
EMT-Basic
Williamsburg County Government
04.2005 - 08.2016
- Airway management
Education
Bachelor of Science - Healthcare Administration
California Coast University
Santa Ana, CA12.2025
Associate of Science - Nursing
Horry-Georgetown Technical College
Georgetown, SC05.2018
Associate of Applied Science - Health Science
Horry-Georgetown Technical College
Conway, SC05.2014
Skills
- EMT Experience (20 years)
- Compassionate care
- Airway management
- End-of-life care
- Cardiac monitoring
- Emergency management
- Quality improvement
- Geriatric care
- Nursing
- Critical Care Experience
- Hospital Experience
- Triage
- Medication Administration
- EMR Systems
- Typing
- Leadership
- Vital Signs (20 years)
- Employee Orientation
- Nurse Management (4 years)
- Behavioral health
- Clinical judgment
- Scheduling coordination
- Discharge planning
- Pediatric care
- Neurological care
- Orthopedic care
- Obstetric care
- Psychiatric care
- Staff education
- Vital signs monitoring
- Privacy and confidentiality
- Patient assessments
- Intravenous therapy
- Medication administration
- Medical records management
- Pediatric advanced life support
- Regulatory compliance
- Emergency triage
- Vehicle maintenance
- Emergency response and
- Cardiopulmonary resuscitation (CPR)
- Communication
- Physical assessment
- Interpersonal skills
- Problem-solving
- Empathy
- Compassion
- Teamwork
- Dependability
- Attention to detail
- Alertness
Accomplishments
Received Patient Satisfaction Awards
Delta Epsilon Tau National Honor Society
- Supervised team of 12 staff members.
- Documented and resolved personal problems which led to better patient outcomes.
Certification
- International Trauma Life Support December 2015
- Advanced Cardiovascular Life Support (ACLS) Present
- PALS Present
- TNCC Present
- RN May 2018 to April 2026
- BLS Certification
- Compact State Nurse License April 2026
LANGUAGES
English - Expert
AWARDS
Presidents List December 2014
Dean's list May 2015
ASSESSMENTS
- Clinical judgment — Proficient August 2021 Assessing a patient's condition and implementing the appropriate medical intervention
- Medical terminology — Proficient August 2021 Understanding and using medical terminology
- Home health aide skills — Proficient August 2021 Providing care to patients in a home setting
Timeline
RN House Supervior
Medical University Of South Carolina
12.2025 - Current
Registered Charge Nurse, Emergency Department
Medical University Of South Carolina
10.2023 - Current
Registered Nurse
Medical Solutions Pro
03.2023 - 10.2023
Registered Nurse
Aya Healthcare
12.2021 - 03.2023
RN Staff Nurse
McLeod Regional Medical Hospital
06.2018 - 06.2019
EMT-Basic
Williamsburg County Government
04.2005 - 08.2016
Bachelor of Science - Healthcare Administration
California Coast University
Associate of Science - Nursing
Horry-Georgetown Technical College
Associate of Applied Science - Health Science
Horry-Georgetown Technical College