John Albin
Truck Driver
Lowell,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work History
Truck Driver /Customer Service Associate
Rose Cartage Service
Lansing, IL
05.2009 - 10.2020
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Assembly Line Worker
Ford Motor Company
Chicago, IL
06.1995 - 11.2007
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Boxed, labeled and transported items to support assembly operations.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Buffed out minor scratches and imperfections to improve product quality.
Foundryman
Us Navy
Long Beach , CA
06.1989 - 05.1992
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered [product or service] to customer locations within specific timeframes.
- Carried out day-day-day duties accurately and efficiently.
- Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects.
Education
High School Diploma -
Lake Central High School
Saint John, IN 08.1985 - 06.1989
Skills
Complaint resolution
Sales expertise
Warehousing functions
Training development aptitude
Order fulfillment
Timeline
Truck Driver /Customer Service Associate
Rose Cartage Service
05.2009 - 10.2020
Assembly Line Worker
Ford Motor Company
06.1995 - 11.2007
Foundryman
Us Navy
06.1989 - 05.1992
High School Diploma -
Lake Central High School
08.1985 - 06.1989
working with my hands (automotive , woodworking, home remodel and repair)
Working with my hands gives me creative ideas or new ways to complete the task at hand. Using my mind to figure out new ways of completing task sometimes better than an original piece. I sometimes even have to re engineer something. I have created new tools, ideals, and fundamentals through the years working on cars motorcycles home repair and electrical both home and automotive.
working with my hands (automotive , woodworking, home remodel and repair)
Working with my hands gives me creative ideas or new ways to complete the task at hand. Using my mind to figure out new ways of completing task sometimes better than an original piece. I sometimes even have to re engineer something. I have created new tools, ideals, and fundamentals through the years working on cars motorcycles home repair and electrical both home and automotive.