Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jesse Hernandez

Hawaiian Gardens,CA

Summary

Dynamic and professional, with a proven track record at TGI Fridays and Boiling Crab, excel in maintaining high-volume dining excellence and fostering customer relationships. Skilled in POS systems and adept at dining area maintenance, consistently enhanced dining experiences through meticulous attention to detail and a positive demeanor.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

TGI Fridays
01.2023 - 10.2024
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Boiling Crab
09.2022 - 12.2023
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Custodian

Sport Clips
09.2018 - 06.2021
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Moved furniture for cleaning and set up for special events.
  • Checked in and stocked inventory throughout facility.
  • Reported vandalism or other damage to property to supervisor.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.

Education

No Degree - Computer Science

Cypress College
Cypress, CA
05-2027

No Degree - Computer Science

San Jose State University
San Jose, CA
05-2025

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
06-2021

Skills

  • Food inspection
  • Table resetting
  • Order delivery practices
  • Daily specials memorization
  • Hostess support
  • Point of sale system
  • Positive and professional
  • Dining area maintenance
  • Item promotion
  • Bill computation
  • High-volume dining
  • Specials promotion
  • Price memorization
  • Server training

Certification

  • Licensed Security personnel

Timeline

Server

TGI Fridays
01.2023 - 10.2024

Server

Boiling Crab
09.2022 - 12.2023

Custodian

Sport Clips
09.2018 - 06.2021

No Degree - Computer Science

Cypress College

No Degree - Computer Science

San Jose State University

High School Diploma -

Los Alamitos High School

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Jesse Hernandez