Tammy Butt
Boise,ID
Summary
Proven leader with extensive experience at Ada County Solid Waste Management, adept in office management and team supervision. Excelled in policy implementation and organizational skills, enhancing team effectiveness. Expert in customer service, ensuring seamless operations and positive outcomes.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Office Manager - Solid Waste
Ada County Solid Waste Management
11.2022 - 10.2024
- Manage and lead a team of seven or more employees by setting goals, monitoring performance, and providing feedback while fostering a collaborative and productive work environment.
- Supervises administrative office staff, conducts performance reviews, and recommends merit increases.
- Develop and implement policies and procedures while ensuring that staff are kept informed and up-to-date on all changes and requirements.
- Creates a variety of confidential and official letters, reports, policies, and work orders.
- Oversee the entire hiring process, including recruitment, interviewing, and selection of candidates.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Scalehouse Supervisor
Ada County Solid Waste Management
11.2022 - 10.2024
- Oversee resource allocation, training, and process improvements to ensure alignment with organizational objectives and enhance overall team effectiveness.
- Conduct regular inventory checks of the landfill scale house supplies and place orders for replenishment to ensure continuous and efficient operations.
- Create and manage employee schedules, cover shifts during shortages, and approve time cards and time off requests to ensure smooth operational coverage and accurate payroll processing.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Administrative Assistant 2
Ada County Solid Waste Management
05.2022 - 11.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Scalehouse Operator
Ada County Solid Waste Management
10.2021 - 05.2022
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
- Enhanced customer satisfaction by providing prompt and accurate weighing services.
- Ensured equipment functionality by conducting routine maintenance checks on scales and related equipment.
- Provided superior customer service through attentive listening, clear communication, and positive interactions with clients from diverse backgrounds.
Special Education Paraprofessional
Boise School District
08.2015 - 05.2021
- Develop and implement tailored assignments based on each student's individual learning level to support their academic growth and needs.
- Assist in managing and facilitating classroom activities for a group of 8-10 students, ensuring a supportive and structured learning environment.
- Provide one-on-one or small group instruction and support to help students achieve their educational goals and address any specific learning challenges.
- Assist students with personal needs such as toileting, feeding, and transferring.
- Provide services that are billable through Medicaid Health & Human Services Department.
- Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
- Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
Education
Boise State University
Skills
- Customer Service
- Office Management
- Organizational Skills
- Data Entry
- Billing
- Payroll Processing
- Scheduling Coordination
- Inventory Control
- Conflict Management
- Policy Implementation
- Team Supervision
- Project Management
- Human Resources
- Event Coordination
Certification
- NaCO training ( National Association of Counties) through the Professional Development Academy.
- High level frontline training with practical leadership to build strong skills for County Government Professionals
High Performance Leadership
Completed 100/100
Master certificate on November 3, 2023
Leading On Purpose
completed 100/100
Master certificate on April 24, 2024
Timeline
Office Manager - Solid Waste
Ada County Solid Waste Management
11.2022 - 10.2024
Scalehouse Supervisor
Ada County Solid Waste Management
11.2022 - 10.2024
Administrative Assistant 2
Ada County Solid Waste Management
05.2022 - 11.2022
Scalehouse Operator
Ada County Solid Waste Management
10.2021 - 05.2022
Special Education Paraprofessional
Boise School District
08.2015 - 05.2021
- NaCO training ( National Association of Counties) through the Professional Development Academy.
- High level frontline training with practical leadership to build strong skills for County Government Professionals
High Performance Leadership
Completed 100/100
Master certificate on November 3, 2023
Leading On Purpose
completed 100/100
Master certificate on April 24, 2024
Boise State University
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