Tiffaney Hodges
Pineville,LA
Summary
Dedicated Dispatcher professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dispatcher position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Direct Service Worker
Accessible Healthcare Solutions
Pineville, LA
03.2022 - Current
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom, [Action] and [Action] to support bladder and bowel relief requirements.
Correctional Officer
Geo Group Inc
Jena , LA
08.2011 - 09.2012
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Received and accounted for personal possessions and determined inmate work assignments.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Arranged for medical and dental care of inmates.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
- Supervised inmates clearing debris from roadways and drains.
Loan Officer
Easy Money EMG
Alexandria, LA
03.2010 - 06.2011
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Successfully closed average of [Number] loans per month.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Increased loans and earnings by establishing [Number] new accounts in [Timeframe].
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Proactively identified solutions for customers experiencing credit issues.
- Monitored pipelines to track and log status of loans.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Assessed aging accounts and initiated collection strategies based on conditions.
Education
GED -
Lewisville High School
Lewisville, TX05.2001
Skills
- Household Cleaning
- Supportive Personality
- CPR Certification
- Convalescence Support
- Care Planning
- Client Records Management
- Progress Tracking
- Physical Stamina
- Team Collaboration
- Needs Assessment
- Personal Hygiene Assistance
- Attentive to People
- Decision Making
- Sound Judgment
- Problem Identification
- Service Documentation
- Personal Service
- Caring Companionship
- Relationship Building
- Time Management
- Bedside Care
- First Aid Certification
- Clear Communication
- Social Perceptiveness
- Critical Thinking
- Ability to Lift Clients
- Condition Monitoring
- Independent Thinking
- Communication Assistance
- Word Processing
- Medication Administration
- Grocery Shopping
- Safety Compliance
- Laptop and Tablet Operation
- Meal Planning
- Schedule Maintenance
- Vitals Monitoring and Documentation
- Mobility Assistance
- Family Member Training
- Emergency Response
- Documentation and Recordkeeping
Timeline
Direct Service Worker
Accessible Healthcare Solutions
03.2022 - Current
Correctional Officer
Geo Group Inc
08.2011 - 09.2012
Loan Officer
Easy Money EMG
03.2010 - 06.2011
GED -
Lewisville High School
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