Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ProjectManager

Jamie Duffield

Tahlequah,OK

Summary

Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company. Highly skilled at building old, new, and cold territories. Resourceful with progressive career in 15 plus years. Proven track record of increasing sales and revenue through excellent relationship-building skills, consistent follow-through with customers and exceptional negotiation abilities. Excellent consultative selling talents. Love to train and help Account Executives achieve the highest success possible.

Overview

9
9
years of professional experience

Work History

Clinical Account Executive

Grace Hospice-LHC Group
Tulsa, OK
05.2018 - Current
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Stayed up-to-date on changing industry and product standards and trends related to accounts.
  • Recorded and maintained sales prospect and sales data within customer relationship management system.
  • Presented key decision-makers with new and updated account strategies.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Created and executed account strategies to present services to key decision makers in all types of referral sources.
  • Identified sales growth opportunities by networking and building relationships with potential referral accounts.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.
  • Used targeted questioning strategies to discover insight on prospect needs and requirements.
  • I have worked with LHC in Florida and Oklahoma sales market successfully building old, cold and new territories.
  • I increased sales in OKC market by 45% to our outside offices from three major Hospital systems.
  • I have been successful in any territory I have been given during my time at LHC. Florida Home Health West Bradenton my first year I hit my PPG 81% of time.
  • Increased referrals at Alliance Oklahoma-Tahlequah office starting at 7 patients to over 70 in 3 months.
  • Built solid referral source with Cherokee Nation/NHS Hospitals resulting in 5 or more referrals every month from each.
  • Increased referrals from St. Francis and Hillcrest Hospitals within 2nd month of working at Grace Hospice resulting in 16 from St. Francis and 9 from Hillcrest.
  • October 21, 2022 I was given new non referring/cold territory. I had 7 referrals in first month, 12 second month of my ramp up with no known contacts.
  • I have taken Amber Ransneke to train starting in December 2021, Amber has exceeded her goals under my direction and will bonus this month.
  • Increased communication between Executive Director, intake and marketing staff, resulting in greater momentum, increase in time it takes to gather information and start referral process. Customer appreciation of direct and appropriate communication all around has resulted in the increase of happier staff and referral sources.

Elite Account Representative

Carter HealthCare
Tahlequah, OK
10.2011 - 03.2017
  • Expanded territory by executing effective cold calls and negotiating contracts.
  • Assisted senior leadership with executive decision-making process about referral intake process.
  • Increased market share from Mayes County to Cherokee County in Eastern Oklahoma territory by effectively implementing strategic marketing plan.
  • Consistently hit my PPG goals from start of my career to end resulting in 20-35 referrals monthly.
  • Employee of month in December, 2015
  • Given Elite status award due to being ranked from #1-#5 in most sales revenue at any given time throughout my career out of 125 plus marketers in 8 states. (Hospice and Home Health)
  • Built my territory to over 150 plus census resulting in my office being one if it's largest revenue for Carter Healthcare.

Education

Associate of Applied Science - Nursing/Marketing/Psych

Northeastern State University
Tahlequah, OK
05.2009

LPN - LPN

Indian Capitol Vo-tech
Tahlequah, OK
03.2002

High School Diploma -

Tahlequah High School
Tahlequah, OK
05.1996

Skills

  • Relationship building and management
  • Business development and planning
  • Customer presentations
  • Territory Management
  • Sales expertise
  • Customer rapport
  • Customer Relations
  • Sales target monitoring
  • Marketing strategy implementation
  • Business Development
  • New business opportunities
  • Strategic selling, building cold/new territory

Accomplishments

    Strathmore's Who's Who Worldwide Honors- Granted to individuals who have exemplified leadership and achievement in their occupation, industry or profession.

Timeline

Clinical Account Executive

Grace Hospice-LHC Group
05.2018 - Current

Elite Account Representative

Carter HealthCare
10.2011 - 03.2017

Associate of Applied Science - Nursing/Marketing/Psych

Northeastern State University

LPN - LPN

Indian Capitol Vo-tech

High School Diploma -

Tahlequah High School

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Jamie Duffield