Samantha Grier
Equality,AL
Summary
Diligent billing professional offering proven success in all aspects of medical billing and coding. Proficient in EMR software demonstrated over 10 years of Billing and Coding experience. Known for accuracy and efficient problem-solving.
Overview
15
15
years of professional experience
Work History
Billing Specialist/Patient Triage(Back-up)
Vaughn Urgent Care
Montgomery, AL
02.2013 - 05.2016
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Performed targeted collections on past due accounts.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Office Manager/Billing Administrator
Ivy Creek Medical, LLC
Wetumpka, AL
05.2008 - 02.2013
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office day to day operations.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed 3 employees, supervising workers and enhancing productivity and efficiency.
- Took rotation on-call
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
Billing Coordinator
Renal Associates LLC
Montgomery, AL
04.2004 - 11.2008
- Updated documentation, reports and spreadsheets with financial information.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Maintained detailed understanding of insurance plans and company requirements.
- Entered details into accounts and tracked payments.
- Completed appeals of denied claims on patient bills.
- Oversaw daily operations for billing department.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations
Office Coordinator
Alex City Internal Medicine & Nephrology
Alexander City, AL
01.2002 - 01.2004
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Oversaw technical, operational, clerical and customer service support activities.
- Trained new employees on administrative procedures, company policies and performance standards.
- Managed 5 employees, supervising workers and enhancing productivity and efficiency.
Education
Certificate in Medical Billing & Coding
Billing/Coding Certifications
01.2003
Associate of Science - Nursing
Troy University
Montgomery, AL05.2002
Skills
- Billing Systems and Software
- Claim Processing
- Account Posting
- Medical Billing and Collections
- System Updates
- Statement Distribution
- Discrepancy Resolution
- Financial Documentation
- ICD-10 Codes
- Monthly Reconciliations
- Benefits Verifications
- Correcting Submissions
- Submitting Insurance Documents
- Electronic Health Records Systems
- Inputting Claims
- Compliance Requirements
- Insurance Claim Requirements
- CMS-1500 billing forms
Timeline
Billing Specialist/Patient Triage(Back-up)
Vaughn Urgent Care
02.2013 - 05.2016
Office Manager/Billing Administrator
Ivy Creek Medical, LLC
05.2008 - 02.2013
Billing Coordinator
Renal Associates LLC
04.2004 - 11.2008
Office Coordinator
Alex City Internal Medicine & Nephrology
01.2002 - 01.2004
Certificate in Medical Billing & Coding
Billing/Coding Certifications
Associate of Science - Nursing
Troy University
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