Rachael Hanson

• Managing individual schedules for 3 children
• Organizing, preparing, and cooking afternoon meals
• Light house keeping such as laundry, vacuuming, and tidying rooms
• Help with homework and projects that are given at school, and after school activities

• Greeting customers
• Scheduling/Cancelling appointments and boarding stays
• Responding to phone messages, and emails
• Managing spreadsheets of new, and existing customers
• Updating social media pages
• Handling customer transactions and cash register
• Planning events
• Assisting groomers with bathing and blow-drying 5-10 dogs a day
• Taking care of dogs while in our care for daycare and boarding by providing meals, "outside" breaks, walks, individual play time, and lots of love

• Greeting clients
• Scheduling/Canceling appointments
• Bathing and Grooming a variety of dog breeds
• Retaining knowledge about a variety of dog breeds, specialized haircuts, and coat textures
• Calling Veterinary clinics to verify vaccinations and insurance
• Laundry
• Keeping salon tidy and sanitized to ensure a healthy environment for everyone
• Assisted customers, and worked cash register when help was needed in store

• Managed inbound sales
• Collected card data
• Engaged with customers to build rapport and lasting relationships
• Record conversations and play them back for quality assurance

Provided and assisted client with in-home personal care such as

• Preparing and cooking meals
• House keeping
• Hygiene such as bathing and hair care
• Scheduling Medical appointments
• Other daily tasks