Elijah Mickey

• Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
• Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
• Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
• Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
• Cleaned and washed all utensils, preparation equipment cutting boards and counters.
• Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
• Stocked cabinets and serving areas with condiments and refilled condiment containers.
• Assisted in loading and unloading supplies and food materials from delivery truck [Number] times per week.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Learned other teammates' work tasks to train as backup.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Sanitized dining ware and kitchen equipment according to health code standards.
• Plated hot meals and salads in aesthetically pleasing arrangements.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
• Circulated kitchen area to receive work assignments and identify support tasks.
• Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.

• Collected, arranged and input information into database system.
• Tracked and analyzed reports to determine needed improvements.
• Assisted various departments with change by communicating new improvement plans and expectations.
• Developed and updated tracking spreadsheets using [Program].
• Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.

• Provided knowledgeable service and support for all customer needs.
• Accepted and processed payments, updated accounts and issued receipts.
• Supported [Type] projects with advanced skills in document management, customer relations and reporting.
• Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained accurate record-keeping with proactive attention to client information updates.
• Coordinated with operations staff to resolve service problems and boost client satisfaction.
• Resolved concerns with products or services to help with retention and drive sales.
• Introduced clients to available online resources and services to increase convenience.
• Educated clients on account services and resolved client inquiries regarding statement information and account balances.
• Connected with clients through consultative sales strategies to understand and address requirements.
• Called existing and prospective customers to evaluate desires and offer [Product or Service] options.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.

• Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
• Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training and [Skill].
• Pitched in to work line during busy periods or in place of sick employees.
• Developed kitchen staff through training, disciplinary action and performance reviews.

• Trained, coached and mentored new sales associates for maximum performance.
• Provided exceptional customer service to foster client loyalty and satisfaction.
• Monitored sales team performance and provided constructive feedback.
• Kept detailed track of sales and customer information in company system.
• Led sales team to exceed quarterly sales goals.
• Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
• Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
• Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
• Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
• Implemented new marketing initiatives to drive sales and improve overall performance.
• Negotiated contracts and sales terms with new and existing clients.
• Streamlined team sales processes increase productivity and decrease closing time.
• Promoted brand awareness and utilized took advantage of network connections to increase brand development.
• Sold over $[Amount] in [Product or service] during [Timeframe].
• Managed efficient cash register operations.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.
• Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Assisted customers with signing up for store loyalty programs and provided details about key benefits.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Increased business sales utilizing [Product or Service] knowledge.
• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
• Wrapped, boxed and weighed bakery department products.
• Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Informed customers of current store promotions to encourage additional sales purchases.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Supported loss prevention goals by monitoring shopper behavior.
• Tracked down hard-to-find merchandise at diverse locations.

MASHA, OSHA-10 CONSTRUCTION, OSHA-10 GENERAL INDUSTRY

• Performed audits and deep document reviews to verify compliance with applicable laws.
• Investigated employment practices or alleged violations of laws to document and correct discriminatory factors.
• Monitored implementation and impact of guidelines for nondiscriminatory employment practices.
• Planned workshops to help workplaces remain complaint free and support diverse employees.
• Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.