Experienced individual with over 30 years of expertise in sales, customer service, cash handling, and team management. Strong communication and interpersonal skills facilitate effective collaboration within a team or the ability to work independently. Recognized for exceptional organizational abilities and self-motivation. Committed to achieving excellence in all endeavors.
Overview
22
22
years of professional experience
Work History
Planned Career Break
Self Made Moving
Charleston, SC
08.2012 - 01.2015
Having emigrated from the U.K in2012 to the USA I used my time to integrate into the American way of life
I traveled during this time also and became a Homemaker before starting a family
Self-motivated, with a strong sense of personal responsibility.
Volunteer Cub Scout Den Leader
01.2023 - Current
Responsible for organizing and executing Den meetings
Coordinating events to align with Cub Scouts required achievements
Taking part in all activities concerning the Den
PTA Community Outreach Committee
01.2023 - Current
Build partnerships with local charity agencies to assist where needed
Create awareness and involve school families with volunteer opportunities at various agencies
Organize and fill volunteer shifts required by agencies
Volunteer
Nevada Partnership for Homeless Youths
01.2023 - Current
Collect and deliver packed lunches to the agency every month
Liaise with school families to bring in donated lunches each month
Monitor lunches count for reporting purposes
Volunteer
Project Marilyn
01.2023 - Current
Work to pack bags of feminine care products for our friends in need in the community
Organize volunteer opportunities for families at our school to take part in packing shifts
Volunteer
The Lovewell Center
01.2023 - Current
Serving food and engaging with our homeless friends in Sunset Park (organized event)
Attending volunteer events to serve where needed at The Lovewell Center
Volunteer
The Just One Project
01.2022 - Current
Work to pack boxes and bags of food for distribution into the community
Organize volunteer opportunities for families at our school to take part in packing shifts
Classroom Parent Volunteer
01.2021 - Current
Assist the teacher with administrative tasks
Assist with school planned events
Assist the teacher with classroom parties on occasion
Assist with bulletin board and classroom decoration
Assist on field trips
Work with students on work tasks
Stay-at-Home Parent
08.2015 - Current
Responsible for the management of the household and family responsibilities including childcare and housekeeping
Coordinating family schedules
Maintaining strong organizational and multi-tasking skills
Managing household budget and managing cash transactions
Managing child developmental milestones and education
Planning and organizing family activities
Strong multi-tasking, problem-solving and communication skills
Volunteer Cub Scout Assistant Den Leader
01.2022 - 01.2023
Assisting the Den leader during the Den meetings
Stepping into the leader role when Den leader was absent
PTA VP Events
01.2021 - 01.2023
Plan and organize school wide events for school families
Steer the events committee team to assist with the larger school events
Build partnerships with local vendors and small businesses to attend school events
Attend PTA executive board and general meeting
Regional Business Development Manager
Grove Group UK
London, United Kingdom
01.2011 - 08.2012
Company Overview: Refinish Distributor
Responsible for sales growth, increased profitability, and market share gain
Worked to formulate the region's strategy and goals as Business Development Manager
Established relationships with key decision makers and promoted The Grove Group as a preferred distribution partner throughout the region
Devised sales budgets and individual sales targets to achieve company financial goals
Achieved sales growth and financial targets of the region
Maintained national accounts for the organization as well as regional accounts
Led and steered a multi-functional team made up of sales, technical, and branch-based people
Managed and successfully controlled the region in order to maintain growth
General Manager
JJF Body Repair Center (UK) Ltd
Worcester, United Kingdom
05.2003 - 12.2010
Company Overview: Independent Collision Repair Center
Analyzed present and future market trends and customer feedback in the context of possible further market penetration
Developed and executed sales strategies to achieve the expected profit level of the business
Identified significant business opportunities; pinpointed existing and/or potential problem areas
Encouraged employees to maintain good relationships with major industry stakeholders such as insurance companies, work-providers, fleet-owners, and professional auto body associations
Coordinated the actions of the back-office (including marketing, technical, logistics, and finance) in order to achieve the consistency and professionalism in the approach to the marketplace
Worked with the finance department to devise and execute sales and cost budgets per tax year to execute growth aligned with and above industry standard
Managing customer cash transactions
Stimulated the development of others by devising sales bonus structures and incentives, providing constructive feedback, and creating tailored opportunities for growth
Recruited, trained, led, and motivated personnel from different functions with diverse skills
Education
High School Diploma -
The Grange School
Stourbridge, United Kingdom
01.1991
Skills
Excellent customer service skills
Excellent communication and interpersonal skills
Cash Handling
Excellent sales skills
Highly organized with strong time management skills