Isis Nunnery
Concord,CA
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
7
7
years of professional experience
Work History
Cashier Receptionist
Kaiser Permanente Hospital
Oakland, CA
03.2020 - Current
- Conducted check-in while creating a welcoming atmosphere for patients at the front desk.
- Ensured proper checkout procedures for patients.
- Delivered exceptional customer service during in-person and phone interactions.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Staffing Coordinator
Kaiser Permanente
San Leandro, CA
10.2018 - 03.2020
- Coordinated staffing schedules and ensured timely payroll administration for ER teams in multiple locations.
- Managed entry of Sick and CESLA data efficiently.
- Generated thorough reports utilizing PS3 software.
- Knowledge of PS3, health connect and mainframe
Support Services Rep
Kaiser Permanente Hospital
Fremont, CA
02.2018 - 10.2018
- Inputted workload data via ANSOS.
- Managed scheduling logistics for healthcare staff including nurses and technical personnel.
- Updated schedule modifications and availability.
- Maintained adherence to seniority protocols and union stipulations in staffing processes.
Education
Kaiser Permanente Hospital Externship
Fremont, Ca11.2017
High School Diploma -
Skyline High School
Oakland, CA06-2011
Some College (No Degree) -
Merritt College
Oakland, CASkills
- Health Care Administration
- Customer assistance
- Billing and coding
- Complex Problem-solving
- Scheduling expertise
- Payroll administration
Timeline
Cashier Receptionist
Kaiser Permanente Hospital
03.2020 - Current
Staffing Coordinator
Kaiser Permanente
10.2018 - 03.2020
Support Services Rep
Kaiser Permanente Hospital
02.2018 - 10.2018
Kaiser Permanente Hospital Externship
High School Diploma -
Skyline High School
Some College (No Degree) -
Merritt College
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