Summary
Overview
Work History
Education
Skills
Affiliations
Toastmasters International
Timeline
Generic
Patrick Parker

Patrick Parker

Arlington,US

Summary

Highly motivated and results-driven professional with exceptional leadership, motivational, and organizational skills honed over 20 years of experience. Strong verbal and written communication skills consistently proven effective in both team and individual settings. Proven ability to achieve targets and deliver exceptional results with over 4 years of successful sales experience across diverse industries. Extensive experience in planning, developing, and coordinating workshops, meetings, and special events. Qualified [Desired Position] with a strong background in ensuring adherence to contract terms and regulatory requirements. Track record includes identifying and resolving compliance issues, contributing to seamless operations. Adept at risk assessment and policy enforcement, consistently upholding high standards of accuracy and integrity.

Overview

18
18
years of professional experience

Work History

Contract Compliance Specialist

City of Ft. Worth
05.2023 - Current
  • Provides high-level support to City-wide departments by overseeing and participating in administering and auditing provider services contracts or City/federally funded grant programs for a department or division; ensures services provided and funds expended are compliant with contract specifications; and performs a variety of administrative and technical tasks in support of assigned area
  • Works with Legal department in leading and overseeing the development and improvement of standardized agreements; and assists in policy and procedure development and improvement
  • Conducts routine program monitoring; reviews CDBG files, policies, procedures and process assessments; and prepares monitoring reports
  • Assists in development and management of contract tracking database and related information; and assists in improvement, restructuring and maintenance of the contract filing system
  • Reviews revenue, expenditures and balances for all accounts; analyzes expenditures to ensure transactions are accurate and appropriate; examines purchase requests; and maintains, reviews and monitors financial records and requests for payments
  • Compiles and analyzes HUD data for audit; presents findings; reports discrepancies; and makes recommendations for corrective action

SBA Paralegal Specialist

SMALL BUSINESS ADMINISTRATION
04.2020 - 04.2022
  • Facilitated the disbursement of the $4.9 Billion in funding of COVID EIDL commercial loan funds to thousands of clients who applied for funding
  • Worked with title companies and reviewed title and surveys
  • Verified and validated the required documentation needed to ensure borrowers could receive the needed funds
  • Ensuring the proper legal documentation was in place by being the primary point of contact with the client to allow the loans to be fully distributed

Housing Navigator/Case Manager

DALLAS COUNTY HEALTH & HUMAN SERVICES
07.2021 - 03.2022
  • Received, reviewed, and processed eviction cases for the Emergency Rental Assistance Program (ERAP) assistance
  • Contacted clients and landlords to discuss the program to receive the consent of their participation
  • Completed and submitted eviction diversion forms to designated the appropriate EHAP Case Manager
  • Coordinated with the designated Case Manager to provide missing and/or necessary documents to process assistance
  • Assisted the Justice of the Peace courts with necessary paperwork towards case resolution
  • Completed other duties and projects as assigned

Court Coordinator

DALLAS COUNTY
01.2020 - 03.2020
  • Administratively coordinated all court operations in a manner that is effective, efficient, and economical
  • Identified and articulated court management needs
  • Effectively developed and implemented procedures in compliance with the Texas Rules of Court
  • Maintained case inventories directing various required action deadlines on each case from filing throughout the life of the case until final disposition
  • Scheduled trial dockets ensuring availability of judge, court personnel attorneys, jurors and court facility and complying with time standards established by the Texas Supreme Court
  • Served as liaison between the judges of the court, attorneys, litigants, and other county departments
  • Conducted administrative hearings for pre-trial, docket call, dismissal docket, and announcements by the authority of the Dallas Local Rules
  • Served as troubleshooter and problem solver by intervening for the court

Housing Navigator

Dallas Homeless Alliance
07.2023 - 11.2019
  • Worked meticulously with prospective property owners and managers to promote permanent housing opportunities for homeless individuals and families
  • Conducted outreach and disseminated educational information regarding subsidies, security deposit assistance, support from a single point of contact, cost savings via low tenant turnover, and maintains 90% or above housing retention rate
  • Implemented a Housing Navigator Network through collaboration with area Housing Navigators/Rapid Rehousing and Permanent Supportive Housing Navigators
  • Maintained relationships with existing property managers/owners and established new relationships with those willing to house homeless clients
  • Established updates, maintained and communicated a list of available housing opportunities weekly
  • Consistently met all agency assigned outcome goals with respect to number of rental property contacts and number of people served and clients exited to permanent housing
  • Prepared materials for making presentations to realtors, property managers and property owners or groups thereof
  • Assessed for compliance with industry regulations and inspection readiness
  • Exhibited familiarity with current housing market information, housing trends and available resources

Trainer Policy Developer

Genpact International
06.2017 - 03.2018
  • Trained and taught the policy and procedures for Facebook International
  • Assisted in developing the RAMP-UP growth and training procedures and policy for acclimating new hires and implemented policy changes as well as performing refreshers and teaching all new hires during orientation to prepare for go-live events
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures
  • Interpret administrative and operating policies and procedures for employees

Case Manager

Union Gospel Mission
06.2016 - 06.2017
  • Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
  • Answered clients' calls and developed quarterly action plans for clients
  • Provided daily orientation to in-house veterans
  • Public speaking advocate and perform various public relations function pertaining to veteran clients
  • Case Management of homeless veterans in housing transition, seeking to re-establish their livelihood
  • Assisted clients with ability to resolve problems and to protect the interest of client providing budgeting, job readiness, workforce development, life skills, relocation, monitoring medication intake and creating case service plans

Planning and Zoning Committee

TX
01.2015 - 12.2016
  • Performed field inspections with occasional assistance from the Zoning Technician for issuance of Compliance Certificates and as otherwise required
  • Reviewed and discussed quarterly reports managing budget and spending
  • Considered proposals for action items, discussion and approval of land development pertaining to properties and planning and zoning
  • Demonstrated knowledge of zoning principles and practices
  • Exercised knowledge of regulatory and enforcement principles and procedures including investigation and inspection

Residential Housing Case Manager

Citysquare TRAC
12.2015 - 05.2016
  • Case management of 10-15 youths who aged out of foster care
  • Assisted in providing transitional housing to help youth to independent living through DHA housing
  • Assisted youth in obtaining SNAP, Medicaid, and educational resources
  • Assisted youth in budgeting, job seeking, and establishing psychological services
  • Created service plans individually to fit youth needs
  • Interviewed clients, obtained documentation and verified information to assess client’s needs and eligibility for programs or services
  • Analyzed client’s documentation and supporting information to ensure eligibility and compliance with program requirements and applicable laws
  • Provided counseling, referral and follow-up services to clients
  • Prepares case plans, summaries, briefs, requests, reports and other required documentation

Economic Development Committee

City Of Wilmer
01.2014 - 12.2015
  • Bi-Monthly Facilitation of the community and economic development planning process meetings
  • Established and supported a Community Economic Development Committee
  • Established and supported economic development sub-committees
  • (Tourism Committees)
  • Develop economic profiles of the region and community
  • Facilitated the development of a community economic development plan including vision, goals and objectives
  • Researched and provided recommendations on community economic development opportunities
  • Evaluated results of economic development studies and agreements and made recommendations
  • Maintained economic development committee files and reports

Program Facilitator

Youth 180 formerly Dallas Challenge
02.2011 - 12.2015
  • Provided drug prevention education for youth and families in public forums who may be at-risk
  • Case management services for youth in drug treatment, creating service plans
  • Group facilitation for youth and adults individual counseling
  • Establishing new sources for creating service level agreements to reach new at-risk youth

Assessment Coordinator

Policy Studies Inc
02.2007 - 02.2011
  • Enrolled clients in various social service programs within the Texas Workforce, completed the required testing aptitude (TABE) to assist clients to remain eligible for benefits received through the TWC program
  • Enrolled clients in the TWIST system and taught them how to apply for unemployment benefits
  • Counseled clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse
  • Monitored, evaluated, and recorded client progress with respect to treatment goals
  • Modified treatment plans according to changes in client status
  • Planned or conducted programs to prevent substance abuse, combat social problems, or improve health or counseling services in community
  • Developed or advised on social policy or assisted in community development
  • Interviewed clients, reviewed records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients

Education

Basic Military Training -

UNITED STATES AIR FORCE

GRAMBLING STATE UNIVERSITY

BA - Political Science/Pub. Admin

UNIVERSITY OF NORTH TEXAS
Denton, Texas
06.2012

Skills

  • Public Speaking
  • Prolific Writing Skills
  • Mathematical Computation
  • Documentation
  • Classroom Trainer
  • Regulations
  • Community Services
  • Contract Negotiation
  • Time Management
  • Quarterly Reporting
  • Verification of Confidential Documents
  • Data Entry
  • Managing Financial Data
  • COORDINATOR/CASE MANAGER/TRAINER
  • Planning
  • Workshop Coordination
  • Meeting Coordination
  • Event Coordination

Affiliations

  • ToastMasters Internationalar

Toastmasters International

 Honed and expanded my personal development by earning  the distinction of Competent Communicator  improving  my natural ability as a public speaker participating in various roles of leadership and accomplishing multiple awards while participating in speech and communication competitions designed  to enhance my oratory and  presentation skills.

Timeline

Housing Navigator

Dallas Homeless Alliance
07.2023 - 11.2019

Contract Compliance Specialist

City of Ft. Worth
05.2023 - Current

Housing Navigator/Case Manager

DALLAS COUNTY HEALTH & HUMAN SERVICES
07.2021 - 03.2022

SBA Paralegal Specialist

SMALL BUSINESS ADMINISTRATION
04.2020 - 04.2022

Court Coordinator

DALLAS COUNTY
01.2020 - 03.2020

Trainer Policy Developer

Genpact International
06.2017 - 03.2018

Case Manager

Union Gospel Mission
06.2016 - 06.2017

Residential Housing Case Manager

Citysquare TRAC
12.2015 - 05.2016

Planning and Zoning Committee

TX
01.2015 - 12.2016

Economic Development Committee

City Of Wilmer
01.2014 - 12.2015

Program Facilitator

Youth 180 formerly Dallas Challenge
02.2011 - 12.2015

Assessment Coordinator

Policy Studies Inc
02.2007 - 02.2011

GRAMBLING STATE UNIVERSITY

BA - Political Science/Pub. Admin

UNIVERSITY OF NORTH TEXAS

Basic Military Training -

UNITED STATES AIR FORCE
Patrick Parker