Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Demetrius Ross

Auto Claims Adjustor
Orlando,FL

Summary

Dynamic licensed claims adjustor with incredible drive and experience providing a supreme level of customer service to clients. Bringing forth the ability to quickly and properly investigate a situation in accordance with company and regulatory guidelines. Demonstrating consistent hard work while keeping a commitment to the industry and company ethics.

Overview

1
1
year of professional experience
7
7
years of post-secondary education
4
4
Certifications

Work History

Vehicle Condition Accessor

CarMax
Orlando, FL
09.2021 - Current
  • Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
  • Test drove vehicles following inspection to check for any mechanical issues.
  • Prepared reports on vehicles' condition after inspection and submitted to supervisor.
  • Took photos of all damaged areas to include with repair reports.
  • Took photos of vehicles and their damages for the wholesale auction.

Condition Report Writer

Manheim Central Florida
Orlando, FL
08.2020 - 09.2021
  • Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues on at least 25 vehicles a day.
  • Prepared reports on vehicles' condition after inspection and submitted to supervisor.
  • Took photos of all damaged areas to include with repair reports.

Education

High School Diploma -

Pocono Mountain East High School
Swiftwater, PA
09.2016 - 06.2020

Automotive Collision Repair Certificate - Automotive Collision Repair

Monroe Career & Technical Institute
Bartonsville, PA
09.2017 - 06.2020

No Degree - Automotive Technology

Universal Technical Institute
Orlando, FL
10.2020 - 03.2021

Accredited Claims Adjuster Certification - Insurance Claims

Florida Insurance University
Orlando, FL
01.2022 - Current

Skills

    Vehicle damage review

Inspection Reporting

Basic Math

Cultural Awareness

Quick Learner

Customer Service

Microsoft applications proficiency

Self-Motivated

Organization and Time Management

Excellent Communication

Certification

Multiple I-Car Certifications

Timeline

Accredited Claims Adjuster

02-2022

Accredited Claims Adjuster Certification - Insurance Claims

Florida Insurance University
01.2022 - Current

Vehicle Condition Accessor

CarMax
09.2021 - Current

No Degree - Automotive Technology

Universal Technical Institute
10.2020 - 03.2021

Condition Report Writer

Manheim Central Florida
08.2020 - 09.2021

Multiple I-Car Certifications

06-2020

Multiple SP2 Certifications

06-2020

Auto Collision Repair Certification

06-2020

Automotive Collision Repair Certificate - Automotive Collision Repair

Monroe Career & Technical Institute
09.2017 - 06.2020

High School Diploma -

Pocono Mountain East High School
09.2016 - 06.2020
Demetrius RossAuto Claims Adjustor