Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Florence Sarpomaa

Auburn,WA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Registered Home Care Aide

First Choice
Tacoma, WA
06.2023 - Current
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Administered prescribed medications under direction from physician.
  • Cared for disabled children or children with sick or disabled parents.
  • Provided patients and families with emotional support and instruction.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Documented patient status and reported changes in care needs.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Transported individuals to medical appointments and assisted with errands.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Medical Assistant Intern

Allenmore Foot and Ankle
Tacoma, WA
05.2024 - 07.2024
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
  • Monitored patient stability by checking vital signs and weight.
  • Escorted patients to examination rooms and prepared for physician exams.
  • Charted all patient services in records with high accuracy.
  • Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Prepared clinic's patient records and implemented updates whenever data changed.
  • Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
  • Assisted in minor surgical procedures such as suturing wounds or removing stitches under direct supervision of a doctor.

Baggage Handler

Unifi Aviation LLC
SeaTac, WA
06.2022 - 06.2024
  • Loaded and unloaded passenger baggage onto aircrafts.
  • Collaborated with airlines personnel regarding flight schedules, delays and cancellations.
  • Assisted passengers with their luggage needs.
  • Maintained a safe working environment by adhering to company policies and procedures concerning safety standards.
  • Responded to customer inquiries about lost or delayed baggage.
  • Reported any discrepancies found in baggage handling processes to supervisors.
  • Collaborated with team members to ensure efficient completion of tasks.
  • Identified suspicious packages during security screenings and reported them accordingly.
  • Maintained accurate records of all baggage handling activities.
  • Conducted routine inspections of baggage belts, conveyors and ramps for proper functioning.
  • Checked for damaged or missing bags at the conclusion of flights.
  • Safely transfer baggage from aircraft to collection areas.

Cabin Cleaner - Lead

ISS Facility Services
SeaTac, WA
06.2021 - 06.2022
  • Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
  • Stocked linens and towels in the cabins according to established procedures.
  • Swept, scrubbed, waxed, and polished floors in assigned cabins.
  • Inspected cabin facilities daily to ensure they met quality standards.
  • Checked rooms for safety hazards such as frayed electrical cords or loose railings.
  • Dusted furniture, windowsills, walls, radiators, and woodwork in the cabins.
  • Maintained a log of all services performed during each shift.
  • Provided assistance with setting up special events within the cabin area.
  • Vacuumed carpets and upholstered furniture in the cabins.
  • Ensured that all cleaning supplies were properly stored after use.

Education

Diploma - Medical Assistance

UEI College
Tacoma, WA
08-2024

Diploma - Accounting

Sunyani Polytechnic
Sunyani
06-2011

High School Diploma -

Jinijini High School
Ghana - Sunyani

Skills

  • Appointment Scheduling
  • Payment Collection
  • Disability assistance
  • Compassionate communication
  • Vital signs monitoring
  • Patient Care
  • Data Entry
  • Medical Terminology
  • Procedure Assistance
  • Medical Billing
  • EKG set up and monitoring
  • Sterile technique
  • Quick problem solver
  • Calm and level-headed under duress
  • Analytical decision-making skills
  • Inventory and supply management

Languages

English
Professional

Certification

  • Home Care Aid Certification

References

References available upon request.

Timeline

Medical Assistant Intern

Allenmore Foot and Ankle
05.2024 - 07.2024

Registered Home Care Aide

First Choice
06.2023 - Current

Baggage Handler

Unifi Aviation LLC
06.2022 - 06.2024

Cabin Cleaner - Lead

ISS Facility Services
06.2021 - 06.2022

Diploma - Medical Assistance

UEI College

Diploma - Accounting

Sunyani Polytechnic

High School Diploma -

Jinijini High School

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