Native Spanish Speaker energetic professional with exceptional leadership and motivation skills. Encourages team members to exceed performance targets while maintaining quality and consistency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant III
Fairfax County Government
09.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained inventory of office supplies and placed orders.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Formats reports submitted by counselors for review and approval by administrators,such as court reports, serious incident reports, and service plans.
Reconcile daily receipts or accounts receivables /payable and identifies discrepancies and makes corrections.
Serves as petty cash custodian for the unit.
Primary timekeeper for 16 merit staff and 8 relief workers.
Team Leader Deputy Clerk Bilingual
Loudoun General District Court
09.2022 - Current
Monitored team operations and workflow during busy periods, making adjustments to improve efficiency
Managed team members and delegated tasks effectively
Customer service front counter, entering legal documents such as motions, bonds appeals, civil appeals,
Assisting attorneys and general populations with scheduling motions, bonds appeals, traffic new court dates in a timely manner for new court dates.
Follow court instructions to be executed and prepared legal documents with accuracy and in accordance with state and local policies.
Entering data court documents ,assessing fines, scanning documents, and filling them .
Implemented strategies to improve overall team efficiency
Ensured all team members adhered to company policies and procedures
Reported on team performance to upper management regularly
Onboarded new hires and mentored each side-by-side to build high-performing team
Trained new employees and provided ongoing support in traffic criminal , civil , transactions being receipt in the front counter.
Managed simultaneous translation in Spanish settings
Participated in networking events within interpreter community to stay informed about industry trends and opportunities
Assisted Spanish-speaking individuals with understanding questions and requests
Conducted consecutive interpretation services for clients in various settings, including legal proceedings
Interpreter English documents into Spanish with strong attention to detail and high accuracy
Maintained comprehensive knowledge of products and services offered
Answered face-to-face customer service questions from native Spanish speakers
Bilingual Senior Client Advisor
Seacoast Bank
12.2021 - 06.2022
Provided objective investment advice and guidance to prospects and existing clients to build trusting partnerships
Applied consultative approach in client interviews, communicating required disclosures and gathering data related to risk tolerance, time horizon and financial net worth
Drove new business development for target client segment
Identified potential new clients through networking and referrals
Bilingual Credit Card Specialist
Chase Bank
07.2021 - 11.2021
Pulled additional documentation from internal systems to support investigations
Accepted credit card payments and updated customer accounts with correct balance information
Identified and reported suspicious transaction activity to fraud analytics team for review
Approved or denied credit card applications based on established criteria
Bilingual Senior Relationship Banker
BB&T Now Truist Bank
06.2019 - 06.2021
Participated in community events to represent bank and build positive brand image
Education
Orientation - Bilingual Interpreter
Supreme Court
10.2023
Business Administration -
Catholic University
La Paz
12.1995
Associate - Bilingual Executive Secretary
Lincoln Institute
La Paz
11.1992
Skills
Multitasking
Problem Solving
Staff Training
Coaching and Mentoring
Typing 60 WP
Spanish Native Speaker
Maximizing efficiency of operations
Office Administration
Notarypublic
Commonwealth of Virginia, 2025
Accomplishments
Assisted management with the training of new staff members.