Cynthia Marsh

• Oversee all aspects of a dining establishment, from managing personnel to ensuring compliance with health and safety regulations.
• Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
• Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for busy dining periods.
• Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
• Consistent inventory on food and beverages, equipment and supplies.

The Guest Service Manager is responsible for the food and beverage service throughout the facility. Service areas include, main dining room, room service, multiple facility dining rooms/restaurants, meetings and events/catering. I am accountable for the food service staff and the quality and consistency of service provided. My duties also included training, scheduling and managing staff to meet the current and changing needs of our residents.

• Provided quality support to ensure that products met quality standards and customer requirements.

• Inspected and managed 296 apartments regularly to identify deficiencies and schedule repairs. Collected monthly assessments, rental fees, deposits and payments. Conducted apartment tours for potential tenants and answered questions about property.