Kara Farney
Oceanside,CA
Summary
Result-driven and excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
8
8
years of professional experience
Work History
House Cleaner
Self-employeed
Oceanside, CA
08.2020 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Delivered quality customer service and open communication to address urgent needs and cleaning requests.
- Marketed online to promote and gain customers.
Retail Sales Associate
MCCS
Havelock, NC
11.2015 - 05.2016
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Server
IL Vicino Pizza
Wichita, KS
05.2011 - 06.2015
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Restaurant Manager
IL Vicino
Wichita, KS
10.2011 - 10.2013
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
Education
High School Diploma -
East Highschool
Wichita KS05.2008
Skills
- Maintaining Clean Work Areas
- Billing and Payment Processing
- Developing Rapport with Customers
- Order Accuracy and Delivery
- Warm and Friendly
- Team Player
- Customer Service
- Money Handling
- Eager To Learn
- Attention To Detail
Timeline
House Cleaner
Self-employeed
08.2020 - Current
Retail Sales Associate
MCCS
11.2015 - 05.2016
Restaurant Manager
IL Vicino
10.2011 - 10.2013
Server
IL Vicino Pizza
05.2011 - 06.2015
High School Diploma -
East Highschool
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