NATALIA SANTIAGO

Experienced and detail-oriented Coordinator with strong aptitude for organization and recordkeeping. Skillfully maintains team efficiency and adherence to timelines through effective facilitation and problem-solving skills. Proficient in various computer applications and adept at quickly adapting to new technologies. Committed to ensuring seamless operations and contributing to success of organization.

• CPR/AED Certification

I was honored to be named Employee of the Month for six consecutive months, which reflected my commitment to excellence during a particularly challenging period. While our team was understaffed, I consistently went above and beyond by working extended hours and staying after regular shifts to ensure critical projects were completed on time. I took the initiative to create and manage detailed schedules, balancing the needs of two departments simultaneously. In addition, I successfully kept all projects on track, even while navigating the challenges brought on by a major storm. My proactive approach to managing resources, maintaining communication, and ensuring the smooth execution of water restoration services helped us continue to meet client expectations despite the difficulties.