LaQuita Jackson
Jackson,MI
Summary
Overview
10
10
years of professional experience
Work History
Braiding Specialist
Braids By Q
10.2023 - Current
- Advising clients on their hair care needs
- To provide Beauty Services to clients in need
CAC Advisor
General Motors Co
07.2024 - 11.2024
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Mobile Crisis Aide
Crisis Services
07.2022 - 08.2023
- Performs administrative support such as filing, typing reports, copying, faxing, etc
- As needed as well as to support team functions, as assigned
- Assists team members in providing trauma sensitive and recovery-focused crisis interventions onsite and within the community
- Interact with consumers, observe behaviors, and communicate significant observations (i.e., change in physical and/or mental conditions; behavioral changes) to clinical staff
- Monitors and observes the environment for potential unusual, emergent and/or dangerous situations and assists consumers with linking to community resources and entitlements while facilitating and supporting the consumer in completing requirements to access these
- Coordinates with Network Benefit Specialist staff, as necessary
- Provides support for inpatient placement efforts for consumers
- Works collaboratively with Crisis Team staff, provider network staff, hospital staff, and natural supports to find appropriate placements
- Conducts satisfaction/follow up surveys as required
- Provides crisis transport services, as needed
- Assists with engagement program, as assigned
- Assists with skill/support groups, as needed
- Performs administrative support such as filing, typing reports, copying, faxing, etc
- As needed as well as to support team functions, as assigned
- Maintains regular and predictable attendance
- Provides Crisis Residential Unit assistance, as needed
Medication Delivery Driver
Segue Inc
01.2018 - 01.2021
- To administer and observe clients ingest prescribed medications and provide support to nurses and healthcare professionals
- To transport medications to clients in need
- To document clients moods, and conversations, in regard to mental health
Hospice Aide
Allegiance Health
08.2014 - 11.2017
- Helping terminally ill patients and their families enjoy quality of life
- Assisting patients with activities of daily living, such as bathing, dressing, grooming, oral care, hygiene, and toileting
- To help maintain the patients' dignity and comfort while respecting their preferences
Education
Social Work -
Spring Arbor University
Jackson, MI12.2025
Business Administration -
Jackson College
Jackson, MI04.2022
Nurse Tech - Medical Assistant Certification, Patient Care, Patient Care Services Certification
Premier Academy
Jackson, MI07.2018
CNA - certified CNA and honors
Premier Academy
Jackson, MI01.2014
Skills
- Customer service
- Communication skills
- Time management
- Computer literacy
- Nursing
- Documentation review
- Care plans
- Medication administration
- Medical terminology
- Microsoft word
- Computer skills
- Patient monitoring
- Microsoft excel
- Microsoft office
Timeline
CAC Advisor
General Motors Co
07.2024 - 11.2024
Braiding Specialist
Braids By Q
10.2023 - Current
Mobile Crisis Aide
Crisis Services
07.2022 - 08.2023
Medication Delivery Driver
Segue Inc
01.2018 - 01.2021
Hospice Aide
Allegiance Health
08.2014 - 11.2017
Social Work -
Spring Arbor University
Business Administration -
Jackson College
Nurse Tech - Medical Assistant Certification, Patient Care, Patient Care Services Certification
Premier Academy
CNA - certified CNA and honors
Premier Academy
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