Kortney Diamond
Los Altos,CA
Summary
Motivated office professional with 14 years plus experience.
Overview
24
24
years of professional experience
Work History
Baker
Roxys Sweet Treats
San Jose, CA
08.2021 - Current
- Custom culinary creations.
- Specializing in custom cookies, cupcakes, cakes, cake pops and pies for any special occasion.
Office Manager
Green Power Installers
Santa Clara, CA
07.2015 - 12.2017
- In charge of day-to-day office operations.
- Worked closely with new and existing customers to ensure successful project completion.
- Submitted proposals and drafted contract.
- Managed office inventory and placed new supply orders.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained the general filing system. Paper and electronically.
- Interviewed prospective employees and provided input to owner on hiring decisions.
- Maintained social media accounts with photos of completed projects.
Office Manager/Executive Assistant
Hallmark Construction
Santa Clara , CA
01.2008 - 12.2014
- In charge of day to day office operations.
- Worked closely with our chief financial officer.
- Assisted in payroll, AR & AP as needed.
- Scheduled and held interviews for new hires.
- Prepared orientation packages for new hires.
- Lead performance reviews for all office staff.
- Supported the chairman and founder with all personal and professional administrative duties.
- Maintained his calendar and schedule for personal and professional appointments, including client business meetings, conferences, and off-site board meetings.
- Coordinated international and domestic travel for personal and business purposes.
- Coordinated events, including holiday parties, networking mixers, and executive retreats.
- Maintained company's marketing material.
- Maintained company's client database.
Project Administrator
Hallmark Construction
Santa Clara, CA
01.2003 - 01.2008
- Responsible for working as an integral team member supporting several project manager and field superintendents.
- Administering contracts to clients and subcontractors, in addition to preparing all construction-related documentation, such as meeting minutes, Job site visit, reports, change orders, billing, and invoicing.
- Maintained a close relationship with clients, design team professionals, and subcontractors to ensure customer satisfaction and efficient project completion.
- Processed AR and AP from clients and subcontractors.
- Participated in business development by attending mixers and interfacing with construction associates to discuss future business opportunities.
Front Desk Coordinator
Hallmark Construction
Santa Clara, CA
03.2000 - 01.2003
- Built relationships with long-term clients through individualized and outstanding customer service.
- Managed customer complaints and rectified issues to complete satisfaction.
- Answered all incoming calls, emails, faxes, voicemails, and future business inquiries.
- Greet, assist, and direct all visitors and vendors to the appropriate staff.
- Open and distribute all mail correspondence.
- Maintained the general filing system. Paper and electronically.
- Managed office and kitchen supply inventory.
Education
Some College (No Degree) -
De Anza College
Cupertino, CASome College (No Degree) - Project Management
ASU -Del Webb School of Construction
Phoenix, AZSkills
- Excellent communication skills
- Dedicated to top quality customer service
- Energetic and positive work attitude
- Team player with great people skills
- Self directed & experienced achieving goals with minimal supervision
- Attention to detail
- MS Outlook
- MS Word
- MS Excel
- American Contractor
- ACT
- Networking & Trade Shows
- Social Media
Timeline
Baker
Roxys Sweet Treats
08.2021 - Current
Office Manager
Green Power Installers
07.2015 - 12.2017
Office Manager/Executive Assistant
Hallmark Construction
01.2008 - 12.2014
Project Administrator
Hallmark Construction
01.2003 - 01.2008
Front Desk Coordinator
Hallmark Construction
03.2000 - 01.2003
Some College (No Degree) -
De Anza College
Some College (No Degree) - Project Management
ASU -Del Webb School of Construction
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