Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hugo Ramirez

Los Angeles,CA

Summary

Proactive and versatile retail associate with a proven ability to uphold food safety standards, streamline workflows, and deliver exceptional customer service. Known for practicing integrity, fostering collaboration, and promoting a positive culture in fast-paced work environments. Skilled in merchandising, sanitation, and operational efficiency, with a strong willingness to work closely with leadership to achieve organizational goals, and exceed expectations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Produce Team Member

Whole Foods Market
Los Angeles , CA
09.2023 - Current
  • Maintained fresh and aesthetically appealing displays by stocking tables and shelves, facing displays, and thorough culling.
  • Completed required spoilage, temperature logs, and sampling efficiently and promptly to ensure compliance with company policies.
  • Delivered exceptional customer service by assisting customers with inquiries, product knowledge, and employing suggestive selling techniques.
  • Worked closely with leadership to plan and implement strategies for maintaining organized and efficient workflows throughout the shift.
  • Performed opening, mid, and closing duties while verifying pricing accuracy and maintaining a clean shopping environment.
  • Ensures the department and team members adhere to WFM core values and goals, including health and safety regulations.
  • Actively assisted team members with tasks to ensure a steady workflow throughout the department.
  • Additional tasks, as necessary.

Wet Rack Clerk

  • Regularly replenish the wet rack with fresh produce, ensuring proper rotation to prioritize older items.
  • Inspected produce for freshness, and removed damaged or wilted items to maintain quality standards on the wet rack.
  • Created visually appealing displays on the wet rack by arranging produce in an organized and attractive manner, in line with company standards.
  • Cleaned and maintained the wet rack, including drains, drip trays, and price strips, to uphold hygiene and food safety standards.
  • Verified pricing accuracy and labels, making adjustments to ensure customer satisfaction.
  • Successfully trims, soaks, and washes wet rack vegetables, adhering to proper handling and WFM food safety standards.

Education

Some College (No Degree) - General Education

Los Angeles Trade Technical College
Los Angeles, CA

Skills

  • Organized and detail-oriented
  • Customer Service Excellence
  • Team Collaboration and Communication
  • Leadership, collaboration, and strategy execution
  • Visual Merchandising
  • Food Safety Compliance and Sanitation Standards
  • Price Verifications and Adjustments
  • Self-motivated, Driven, and Solution-Oriented
  • Flexible Availability
  • Bilingual Spanish & English

Certification

  • Food Handling Safety Certification

Timeline

Produce Team Member

Whole Foods Market
09.2023 - Current
  • Food Handling Safety Certification

Some College (No Degree) - General Education

Los Angeles Trade Technical College
Hugo Ramirez