Hi, I’m
Myroslava Stupak
Guildford,United Kingdom
Summary
Experienced and results-driven Manager with a proven track record in effectively leading and mentoring teams to achieve exceptional customer service and sales results. Skilled in strategic planning, team management, and fostering positive team dynamics. Possess strong communication and interpersonal skills to build lasting relationships with both customers and team members.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Knowledgeable Sale maneger with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
8
years of professional experience
Work History
Retail Ltd
Sales Manager
09.2021 - 10.2024
Job overview
- Excellent organisation and delegation abilities
- Strategic thinking and forward planning
- Proficient in problem-solving and decision-making
- Experienced in mentoring and commercial awareness
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
Tilltwood Care Home
Care Assistant
03.2022 - 04.2023
Job overview
- Demonstrated empathy and sensitivity towards individual patient needs
- Effective communication skills, remaining patient and calm at all times
- Applied appropriate body language and physical contact to provide comfort and support
- Maintained a positive attitude and focused on the individual's abilities
- Demonstrated flexibility in meeting patient needs and managing challenging behaviors
- Observant and able to effectively manage time
Queen Elizabeth Park Care Home
Care Assistant
04.2020 - 10.2021
Job overview
- Provided personal care assistance and ensured clients' comfort and dignity
- Prepared and served meals, offering mealtime support and feeding assistance
- Engaged with individuals through leisure activities and maintained positive relationships
- Uphold confidentiality and compliance standards
Holliday Inn
Waiter
02.2020 - 04.2020
Job overview
- Communicated effectively with kitchen staff to accommodate customer dietary needs
- Ensured customer orders were received and enjoyed during meals
- Maintained table cleanliness and provided exceptional service to guests
- Welcomed guests with a friendly attitude, offering beverage options and menu guidance
- Ensured kitchen and food preparation areas were clean and sanitised
Toyota Olimp-Motors Chernivtsi
Manager Assistant
09.2016 - 02.2020
Job overview
- Drove increased sales through team leadership and exemplary customer service
- Managed recruitment and training of team members to ensure optimal sales performance
- Updated information in financial tracking spreadsheets and tax reporting systems
- Handled telephone inquiries from clients, vendors, and the public
- Strengthened traceability and organisational systems for contracts and records
- Provided friendly and knowledgeable assistance to incoming customers
- Organised files, developed spreadsheets, and facilitated document processing
- Enhanced customer satisfaction through professional reception services
Education
Pochaiv CollegeUkraine
Bachelor of Hospitality Management
06-2008
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Client relationship management
- Positive and upbeat
- Goal setting
- Sales operation
- Sales tracking
- Analytical problem solver
- Performance management
- Empowers high-performing sales teams
- Business development and planning
- Employee motivation
- Training and development
- Cold calling
Accomplishments
- Supervised team of 16 staff members.
- Promoted to Sales Manager after 6 successful month in the sales department.
- Resolved product issue through consumer testing.
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Professional Working
Work Preference
Work Type
Full TimeImportant To Me
Personal development programsTeam Building / Company RetreatsTimeline
Care Assistant
Tilltwood Care Home
03.2022 - 04.2023
Sales Manager
Retail Ltd
09.2021 - 10.2024
Care Assistant
Queen Elizabeth Park Care Home
04.2020 - 10.2021
Waiter
Holliday Inn
02.2020 - 04.2020
Manager Assistant
Toyota Olimp-Motors Chernivtsi
09.2016 - 02.2020
Pochaiv College
Bachelor of Hospitality Management
Similar Profiles
Shreyas KadloorShreyas Kadloor
Vendor Manager at Appario Retail Pvt Ltd (Amazon Retail)Vendor Manager at Appario Retail Pvt Ltd (Amazon Retail)
ABHI SHANKARA B VABHI SHANKARA B V
ACCOUNTANT at ATM RETAIL (Cart2india Online Retail PVT LTD)ACCOUNTANT at ATM RETAIL (Cart2india Online Retail PVT LTD)
Agnes Raja GeorgeAgnes Raja George
Founder & Managing Director at Pipin Fashions and Retail Pvt Ltd, Brands Retail India Pvt LtdFounder & Managing Director at Pipin Fashions and Retail Pvt Ltd, Brands Retail India Pvt Ltd