Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Software
Work Availability
Quote
Timeline
BusinessDevelopmentManager

Caiyante Atkinson Gray

Human Resources Manager
Sacramento,CA

Summary

Decisive Human Resources Representative performs highly responsible personnel management duties requiring advanced personnel skills and techniques in major functional areas of HR. Establishes and maintains effective working relationships with various operating units to effectively accomplish recruitment, employee records, benefits and management development and training tasks. Consistently exercises initiative and independent judgment and skilled at building and managing interpersonal relationships at all levels to objectively coach employees through complex, difficult and emotional issues.

Overview

9
9
years of professional experience
4
4
Certifications

Work History

RECRUITMENT/HR REP

Direct Delivery Service, Inc. DDS INC
Sacramento, CA
10.2019 - Current
  • Oversee all staffing needs and operations of the company
  • Liaise with recruiting agencies to fill vacancies in a timely manner
  • Support candidate screening and hiring processes
  • Facilitate procedures after hiring regarding employee relocation, legal documents etc
  • Assist in preparation and execution of orientation and training plans
  • Develop work schedules by allocating employees in shifts and positions
  • Assume responsibility for timekeeping and time off requests
  • Collaborate with payroll to ensure correct employee compensation
  • Ensure compliance with internal and external policies and regulations
  • Prepare and submit reports on staffing operations

Receptionist/Administrative Assistant

Cali Med
Sacramento, CA
11.2018 - 03.2020
  • Greeted customers, visitors, patients, and guests
  • Checked in visitors for their appointments and reservations
  • Screened and directed calls, took messages and directed visitors
  • Contacted clients and customers
  • Answered all customer and visitor questions
  • Made appointments and reservations
  • Input customer information
  • Made copies and scanned documents
  • Maintained office records

Area Director CSR II

Faneuil- Blue Cross Blue Shield MI
Sacramento, CA
08.2016 - 05.2020
  • Onboarding and intake training
  • Quality supervisor/ PSR call monitoring and training
  • Increase standards of customer service
  • Provide training and development for staff
  • Communicate with clients on a regular basis
  • Ensure quality consistency across the region
  • Maximize sales and profitability in the region
  • Set sales targets for individual locations
  • Manage day-to-day operations within the organization
  • Oversee employee work on a daily basis to ensure adherence to organizational standards and guidelines
  • Meet regularly with managed employees to provide critical feedback and encouragement.

Associate Lead

Volt workforce Solutions- Apple inc
Sacramento, CA
04.2017 - 09.2018
  • Training new associates in their job duties and monitoring their progress until they have reached adaquate and required performance rates
  • Tracked all paperwork for procurement, service and work orders while consistently logged in
  • Ecorded completed work of staffed employees.

Education

Diploma -

Florin High School

Skills

    Benefits and compensation

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Certification

May 2020 to 2022

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Software

Microsoft office

CSM

Microsoft teams

Multi-line phone system

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

RECRUITMENT/HR REP

Direct Delivery Service, Inc. DDS INC
10.2019 - Current

Receptionist/Administrative Assistant

Cali Med
11.2018 - 03.2020

Associate Lead

Volt workforce Solutions- Apple inc
04.2017 - 09.2018

Area Director CSR II

Faneuil- Blue Cross Blue Shield MI
08.2016 - 05.2020

Diploma -

Florin High School
Caiyante Atkinson GrayHuman Resources Manager