Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Middleton

Waldorf,MD

Summary

Dynamic Social-emotional Learning Facilitator at ACDP, adept at strategic planning and effective communication. Enhanced participant engagement through innovative facilitation techniques, resulting in improved client satisfaction. Championed continuous improvement by mentoring staff and implementing data-driven solutions, fostering a collaborative environment that nurtured growth and development.

Offering solid foundation in communication and interpersonal skills, well-suited for developing in facilitation environment. Contributes ability to quickly learn and apply group management and conflict resolution techniques. Ready to use and develop organizational skills and adaptability.

Offering solid foundation in communication and interpersonal skills, well-suited for developing in facilitation environment. Contributes ability to quickly learn and apply group management and conflict resolution techniques.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social-emotional Learning (SEL) Facilitator

ACDP
01.2025 - 08.2025
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Identified areas in need of improvement and implemented solutions.
  • Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
  • Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
  • Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
  • Enhanced team productivity by leading engaging training sessions focused on effective communication strategies.
  • Improved client satisfaction by tailoring facilitation techniques to meet diverse group needs.
  • Conducted post-event evaluations to gather feedback and implement improvements for future sessions.

Group Specialist

ACDP
02.2024 - 12.2024
  • Mentored junior staff members through guidance and hands-on training sessions, contributing to their career development within the organization.
  • Maintained accurate records of project progress reports and communicated updates to stakeholders on a regular basis.
  • Implemented innovative solutions to complex problems, resulting in improved group performance and client satisfaction.
  • Provided administrative support and implementation for financial administration, evidence and inventory control and human resources management.
  • Championed innovative ideas from team members, integrating them into existing processes for continuous improvement.
  • Increased overall productivity with effective delegation of tasks among group members according to individual strengths.
  • Developed strong relationships with clients and stakeholders, fostering trust and collaboration in project management.
  • Managed budgets and resources effectively, delivering high-quality results within financial constraints.
  • Organized team-building events to strengthen bonds between colleagues, resulting in improved collaboration on projects.
  • Developed and maintained comprehensive job evaluation system for equitable compensation.
  • Administered performance-based incentive and bonus plans, encouraging employee excellence.

Youth Mentor and Behavioral Development Specialist

ACDP
02.2022 - 12.2023
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Created workshops for youth to improve communication skills, teamwork and cooperation.
  • Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
  • Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
  • Organized educational field trips to expose youths to new experiences, broadening their perspectives on various subjects.
  • Developed personalized mentorship plans for each individual, resulting in improved self-esteem and confidence levels.
  • Trained and mentored 22 new personnel hired to fulfill various roles.

Education

High School Diploma -

State of New York
New York, NY
06.2022

Skills

  • Strategic planning
  • Positive reinforcement
  • Teamwork and collaboration
  • Time management
  • Leadership skills
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Adaptability and flexibility
  • Effective communication

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 20 in the development of BIGGER THAN CHANGE .
  • Supervised team of 15 staff members.
  • Documented and resolved lack of resources which led to student numbers going up .
  • Exceeded program revenue goals by 80%.
  • Grew membership base by 75% in 2 months.

Certification

  • First Aid/CPR Certified

Languages

English
Full Professional

Timeline

Social-emotional Learning (SEL) Facilitator

ACDP
01.2025 - 08.2025

Group Specialist

ACDP
02.2024 - 12.2024

Youth Mentor and Behavioral Development Specialist

ACDP
02.2022 - 12.2023

High School Diploma -

State of New York

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