Monica Pena

• Assisted clients in daily living activities to promote independence.
• Provided compassionate care and support to individuals with varying needs.
• Communicated effectively with families to ensure consistent care routines.
• Monitored client behavior and reported significant changes to supervisors.

• Thrived in fast-paced environments, ensuring timely and quality care for residents.
• Worked well in a team setting, provided support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Utilized strong organizational and time management skills to efficiently manage care for multiple residents.
• Provided compassionate care and support to residents in assisted living and memory care facilities.
• Assisted with activities of daily living to promote independence and quality of life.

Advanced to Med Tech role, showcasing commitment to patient care.

Completed paperwork for health visits and emergency situations, notifying patients' doctors and family members of changes.

• Coordinated laundry operations as a fluff and fold service to ensure timely service delivery and customer satisfaction.
• Managed inventory of supplies, optimizing stock levels for efficient workflow.
• Resolved customer inquiries and complaints, enhancing overall service experience.

• Assisted adults with special needs with personal hygiene, mobility, and meal preparation to promote independence and well-being.
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• Assisted residents with personal hygiene, mobility, and meal preparation to promote independence and well-being.
• Monitored residents health conditions notified Med-Tech on shift of changes.

• Managed cash register operations and balanced daily cash drawers.
• Assisted customers with there dry cleaning needs and questions.