Deisy De La Torre
Fort Worth,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist /Quote Analyst
Crow Precision Components
Fort Worth, TX
09.2019 - 02.2022
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Corresponded with clients through email, telephone or postal mail.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Kept records in CRM to maintain customer data.
- Delivered comprehensive bid proposals for aerospace part projects and gained client approval on costs. Collected historical cost data to estimate costs for current or future products.
- Carried out day-day-day duties accurately and efficiently.
- Collected, arranged and input information into database system. Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information and maintained organized filing process.
- Identified data entry errors and reported to necessary departments.
- Gathered data from multiple sources and programs.
- Tracked and maintained records for sales department Databases
- Organized, sorted and checked input data against original documents.
Receptionist /Accounts Receivable Clerk
Motivating Graphics Inc.
Haslet, TX
02.2017 - 04.2019
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Encore/Quickbooks.
- Maintained relationships with vendors and customers.
- Matched purchase orders with invoices and recorded necessary information.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled and confirmed appointments and meetings for senior management team.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Maintained building security by monitoring logbook and signing NDA's.
- Corresponded with clients through email, telephone or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Crew Leader
McDonald's
Fort Worth, TX
03.2014 - 05.2016
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Monitored team members to verify work quality and address concerns.
- Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Associate of Arts - Health Sciences
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Trimble Technical High School
Fort Worth, TX06.2016
Skills
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Documentation and Reporting
- Multi-Line Phone Systems
- Attention to Detail
- Verbal and Written Communication
- Bubbly
- Data Entry and Database Software
- CRM Software
- Intuit QuickBooks
- Spanish Fluency
- Responding to Difficult Customers
- Establishing and Maintaining Customer Relationships
- Invoice Preparation and Processing
Languages
Spanish
Native or Bilingual
Timeline
Receptionist /Quote Analyst
Crow Precision Components
09.2019 - 02.2022
Receptionist /Accounts Receivable Clerk
Motivating Graphics Inc.
02.2017 - 04.2019
Crew Leader
McDonald's
03.2014 - 05.2016
Associate of Arts - Health Sciences
Tarrant County College District
High School Diploma -
Trimble Technical High School