Cynthia Fondren
Montegut,LA
Summary
Dynamic and results-driven professional with strong leadership skills and a proven track record at Lowe's Home Improvement. Expert in scheduling and team motivation, successfully implemented inventory management strategies that reduced discrepancies and enhanced customer satisfaction. Committed to driving performance and achieving operational excellence through effective problem-solving and employee engagement. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
27
27
years of professional experience
Work History
Overnight Team Lead
Academy Sports and Outdoors
10.2014 - 04.2023
- Supervised overnight operations, ensuring adherence to safety and efficiency protocols.
- Coordinated team schedules to optimize workflow and maintain productivity during peak hours.
- Trained new team members on operational procedures and equipment usage for seamless integration.
- Implemented process improvements that enhanced inventory management accuracy and reduced discrepancies.
- Collaborated with management to develop strategies for improving overnight sales performance and service quality.
Assistant Manager
Lowes Home Improvment
05.2011 - 03.2014
- Implemented inventory management strategies to reduce stock discrepancies and improve turnover rates.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager
Lowes Home Improvment
06.1996 - 05.2011
- Supervised daily operations to ensure optimal customer service and team performance.
- Coordinated scheduling and resource allocation for peak operational efficiency during high-demand periods.
- Collaborated with upper management to establish goals aligned with corporate objectives, driving overall store performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
05-1976
Skills
- Team motivation
- Scheduling expertise
- Strong leadership
- Employee engagement
- Problem-solving
Timeline
Overnight Team Lead - Academy Sports and Outdoors
10.2014 - 04.2023
Assistant Manager - Lowes Home Improvment
05.2011 - 03.2014
Assistant Manager - Lowes Home Improvment
06.1996 - 05.2011
L W Higgins - High School Diploma,