Malik Alexander

- Certified in operating reach trucks and cherry picker forklifts
- Proficient in pallet organization and inventory auditing
- Skilled in warehouse inspection and OSHA regulations
- Certified OSHA trainer and workplace safety officer
- Adherence to training standards and proficient in stacking and storing freight
- Experienced in quality auditing and adept at proper documentation

• Fostered a positive working environment through regular feedback sessions and encouragement of open communication among team members.
• Demonstrated commitment to excellence in member service by consistently meeting or exceeding performance targets.
• Managed escalated issues adeptly, negotiating resolutions that balanced both member needs and business objectives.
• Strengthened relationships with members through personalized interactions and attentive service.
• Developed rapport with members through active listening and empathetic responses to their concerns.
• Conducted periodic performance reviews with team members, fostering a culture of continuous improvement within the department.

• Boosted sales performance by developing and implementing effective sales strategies.
• Conducted market research to identify potential leads and develop targeted outreach strategies for maximum effectiveness.
• Trained new hires on company policies, product offerings, and best practices in sales techniques, ensuring their preparedness for the role.
• Participated in weekly meetings where key insights were shared among team members to continually refine our approach to selling strategies.

• Contributed to a safer work environment by maintaining clean and organized warehouse spaces.
• Reduced order processing time with meticulous attention to detail in picking, packing, and shipping items.
• Supported accurate order fulfillment through diligent verification of product specifications against customer requirements.
• Collaborated with team members to achieve efficient completion of daily tasks and meet productivity targets.

• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.