Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Anna B. La Bauve

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in [Type] environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for [Type] individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Person with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Case Manager

Hope Hospice And Healthcare
05.2023 - 02.2024
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Provided leadership, guidance and support to staff members.
  • Supported caregivers and patients through transition of death utilizing comfort measures and providing emotional support to both.
  • Assessed community needs and identified resources for social and community service programs along with the MSW.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Advocated for social and community service programs to increase awareness and funding.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Researched best practices and developed strategies to improve program outcomes.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Clinical Nurse Manager

Amedysis Home Health
08.2022 - 03.2023
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Manage [Number] nurses across [Number]-bed [Type] unit.
  • Administered performance evaluations and probationary reviews to assess nursing personnel.
  • Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
  • Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
  • Interacted effectively with department managers to promptly correct problems and improve services.
  • Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
  • Reduced hospital readmissions by developing and implementing effective discharge planning processes.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Collaborated with interdisciplinary teams to develop integrated care plans, ensuring seamless delivery of services to patients.
  • Managed patients recovering from medical or surgical procedures.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sought opportunities to improve patient care, outcomes and nursing staff performance.

Director of Nursing

Delta Home Health Care/Elara Caring
01.2017 - 03.2022
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
  • Identified department issues to recommend corrective actions.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
  • Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Reduced hospital readmission rates through effective discharge planning and patient education.
  • Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
  • Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
  • Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
  • Planned and assigned workload to [Number]-person nursing staff to direct patient care.
  • Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.

Regional Director of Clinical Operations

Peoples Health Network
12.2012 - 09.2016
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Observed packing operations to verify conformance to specifications.
  • Maintained database systems to track and analyze operational data.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Generated reports to suggest corrective actions and process improvements.
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Generated reports detailing findings and recommendations.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Maintained personnel records and updated internal databases to support document management.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Created and managed project plans, timelines and budgets.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Collected, validated, and distributed information to employees.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Provided professional services and support in a dynamic work environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned and adapted quickly to new technology and software applications.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Implemented new technologies to enhance data collection, analysis, and reporting capabilities.
  • Represented organization at all community events, answering questions, providing details and giving informative presentations.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Improved regional clinical operations by streamlining processes and implementing best practices.
  • Increased employee retention rates by creating a supportive work environment focused on professional development.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Oversaw regulatory compliance efforts, maintaining a high level of preparedness for inspections and audits.
  • Built high-performing teams by recruiting top talent from diverse backgrounds while emphasizing ongoing professional development.
  • Evaluated emerging trends in healthcare, incorporating innovative strategies into regional operations as appropriate.
  • Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
  • Implemented new policies and educated staff on changes.
  • Developed strong relationships with healthcare providers, fostering collaboration and teamwork.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Collaborated with executive leadership to develop strategic plans for regional growth.
  • Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
  • Developed, implemented, revised, and evaluated policies and procedures.
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Enhanced patient care quality through regular staff training and performance evaluations.
  • Optimized patient flow processes, reducing wait times and enhancing overall patient satisfaction levels.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Enhanced patient outcomes through the implementation of evidence-based practices in daily operations.
  • Identified nurses' and staff training needs and devised training programs to close gaps.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Coordinated with other departments to ensure seamless integration of services across the organization''s continuum of care offerings.
  • Fundamentally transformed regional clinical operations by identifying areas of inefficiency, developing targeted action plans, and executing solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Director of Nursing

Bayou Home Care/Vital Caring
04.2008 - 09.2012
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Identified department issues to recommend corrective actions.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
  • Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
  • Reduced hospital readmission rates through effective discharge planning and patient education.
  • Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
  • Evaluated emerging technologies in healthcare, recommending appropriate innovations for adoption within the department to improve efficiency and patient outcomes.
  • Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
  • Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
  • Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
  • Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Director of Nursing

Evangeline Village Nursing Home/The Oaks Of Houma
08.1993 - 01.2003
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Identified department issues to recommend corrective actions.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
  • Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
  • Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
  • Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
  • Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
  • Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
  • Planned and assigned workload to nursing staff to direct patient care.
  • Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Education

Associate of Science - Registered Nurse

Nicholls State University
Thibodaux, LA
05.1993

Skills

  • Decision-Making
  • Community Resources
  • Needs Assessment
  • EMR / EHR
  • Intervention Plans
  • Program Development
  • Patient Assessment
  • Regulatory Compliance
  • Community Outreach
  • Client meetings
  • Data Analysis
  • Certified in CPR/AED
  • Performance Tracking
  • Utilization review
  • Case Documentation
  • Quality Assurance Controls
  • Patient Management
  • Documentation And Reporting
  • Email and Telephone Etiquette
  • Progress Evaluations
  • Client Needs Assessments
  • Recruitment
  • Problem-Solving
  • Case Management
  • Case Management Tracking
  • Cross-Functional Collaboration
  • Direct Patient Care
  • Discharge Planning
  • Utilization Management
  • Family Education
  • Referral Coordination
  • Home Visits and Inspections
  • Patient Assessments
  • Case Planning
  • Budget Administration
  • Emotional awareness
  • Staff Management
  • Client Advocacy
  • Care Coordination
  • Treatment Planning
  • Documentation proficiency
  • Organization and Multitasking
  • Health History Documentation
  • Staff Oversight
  • Interdisciplinary Collaboration
  • Chronic Disease Management
  • Staff education and training
  • Resource Identification
  • Relationship Building
  • Patient support
  • Service planning
  • Written and verbal communication
  • Interviewing skills
  • Resource Management
  • Case Needs Assessment
  • Patient Needs Assessment
  • Data Entry and Analysis
  • Recordkeeping
  • Excellent Communication
  • Interpersonal Communication
  • Critical Thinking
  • Flexible and Adaptable
  • Organizational Skills
  • PPE use
  • Multitasking Abilities
  • Team building
  • Self-Directed
  • Computer Skills
  • Remote Office Availability
  • Calm Under Pressure
  • Social Perceptiveness
  • Time Management

Affiliations

  • Nurse for almost 31 years. Many years of management experience and hands on experience.

Certification

Registered nurse with many years of diverse experience including management. 4 years of case management with a Medicare replacement plan. Opened the Regional office in my current location. I was trained for all positions.

I am a very dedicated nurse and have been for over 30 years. I have so much experience and knowledge to bring to an employer. I am dedicated to my employer and also my patients. I want the best outcomes possible.

Timeline

Case Manager

Hope Hospice And Healthcare
05.2023 - 02.2024

Clinical Nurse Manager

Amedysis Home Health
08.2022 - 03.2023

Director of Nursing

Delta Home Health Care/Elara Caring
01.2017 - 03.2022

Regional Director of Clinical Operations

Peoples Health Network
12.2012 - 09.2016

Director of Nursing

Bayou Home Care/Vital Caring
04.2008 - 09.2012

Director of Nursing

Evangeline Village Nursing Home/The Oaks Of Houma
08.1993 - 01.2003

Associate of Science - Registered Nurse

Nicholls State University

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Anna B. La Bauve