Alexandria Bryan

Work History

CSR, Sales

Pizza Hut

10.2024 - Current

Assisted customers with menu selections and addressed inquiries efficiently.
Processed orders accurately using point-of-sale systems to ensure timely service.
Collaborated with team members to maintain a clean and organized workspace.
Handled cash transactions and balanced cash register at end of shifts.
Adapted quickly to changing circumstances during peak hours to meet customer demands.
Maintained knowledge of menu items and ingredients to assist with dietary inquiries effectively.
Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
Delivered exceptional service, consistently meeting or exceeding performance metrics.
Exceeded monthly quotas consistently by effectively managing time and prioritizing tasks aligned with organizational objectives.
Responded to customer requests for products, services, and company information.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Phone Sales Representative

Orlando's Italian Restaurants

04.2023 - 09.2024

Engaged customers through proactive phone outreach, enhancing awareness of restaurant offerings.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Cultivated strong relationships with clients, fostering loyalty and repeat business.
Utilized CRM software to manage customer interactions and track sales progress efficiently.
Maintained high call volume for increased sales opportunities with efficient time management skills.

Cashier

Murphy USA Gas Station

02.2021 - 03.2023

Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances throughout shifts.
Assisted customers with product inquiries and selections, enhancing their shopping experience.
Collaborated with team members to ensure timely stock replenishment on sales floor.
Trained new cashiers on register operations and customer service protocols.
Resolved customer issues promptly, fostering positive relationships and loyalty.
Contributed to daily store operations by maintaining cleanliness and organization at checkout areas.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Streamlined checkout process for increased efficiency and reduced waiting times.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Assisted in inventory management, contributing to reduction in stock discrepancies.

Cashier

Dairy Queen Grill & Chill

Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Enhanced customer service experience by efficiently processing purchases and returns.
Performed cash, card, and check transactions to complete customer purchases.

Front Window Cashier

McDonald's

Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in maintaining cleanliness and organization of front counter area to enhance customer experience.
Collaborated with team members to ensure smooth operations during peak hours.
Upsold menu items, contributing to increased sales through effective communication with customers.
Trained new cashiers on operational procedures and customer service standards for improved performance.
Executed daily cash reconciliation to maintain accuracy and accountability in financial transactions.
Balanced cash drawer daily, reconciling any discrepancies to maintain accurate financial records.
Managed cash transactions accurately for smooth payment processing and minimal discrepancies.
Maintained a clean and organized workspace, ensuring a welcoming environment for patrons.
Adhered to all safety protocols and guidelines when handling food items, ensuring compliance with health regulations.
Handled high-volume periods effectively, managing multiple tasks simultaneously without sacrificing quality of service.
Utilized strong communication skills to relay pertinent information between customers and staff members regarding orders or special requests.
Demonstrated adaptability through cross-training in various roles within the establishment, providing backup support as needed during busy periods or staff absences.

Cook

Raising Cane's Restaurants

Prepared high-quality food items following standardized recipes and safety guidelines.
Maintained cleanliness and organization of kitchen stations to ensure efficient workflow.
Operated kitchen equipment, including fryers, grills, and ovens, adhering to safety protocols.
Assisted in training new team members on food preparation techniques and operational procedures.
Monitored inventory levels of ingredients and supplies, reporting shortages as needed.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.

Pizza Maker

Pizza Hut

Crafted high-quality pizzas according to company recipes and customer specifications.
Operated pizza ovens and kitchen equipment efficiently to ensure timely food preparation.
Maintained cleanliness and organization of workstations in compliance with health standards.
Assisted in training new team members on pizza-making techniques and safety protocols.
Collaborated with team members to streamline workflow during peak service hours.
Handled customer inquiries and complaints professionally to enhance satisfaction.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Monitored and maintained clean working areas and cooking surfaces.

Summary

Overview

Work History

CSR, Sales

Phone Sales Representative

Cashier

Cashier

Front Window Cashier

Cook

Pizza Maker

Education

High School Diploma -

Skills

Interests

Timeline

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