Kelsea Porter

Work History

Comet Learning Center

11.2022 - Current

Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Applied play-based strategies to provide diverse approaches to learning.
Educated students in foundational concepts such as shapes, numbers, and letters.
Promoted sensory development by providing access to different textures.
Developed weekly lesson plans and activities to engage children and promote learning.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.

Self-employed

11.2020 - 08.2022

Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
Taught children educational games to reinforce learning of alphabets and numbers.
Communicated with parents regarding child's behavior, daily activities and concerns.
Instructed children in health and personal habits.
Prepared and served nutritious and healthy meals and snacks.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Used positive reinforcement techniques to promote patience and other good behaviors in children.

Sooner Home Health

08.2019 - 11.2020

Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Answered phone calls and answered questions from potential customers.
Handled complaints and questions, and re-directed calls to other team members.
Entered daily data in computer systems and documented office activities.
Scheduled and confirmed appointments and meetings for senior management team.
Acted as first point of contact and set appointments for prospective clients.
Assisted office team by making phone calls, copies and appointments.

Twin Peaks

01.2017 - 07.2019

Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Chili's Restaurant

05.2015 - 12.2016

Worked with POS system to place orders, manage bills and handle complimentary items.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept register accurate through correct billing, payment processing and cash management practices.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.

Sister

01.2013 - 08.2015

Communicated positively with children and guardians.
Played games, worked on puzzles and read books to young children.
Monitored children's play activities to verify safety.
Supervised children engaged in physical activity, learning and social skills with peers.
Engaged with children on individual basis to build positive relationships.