Toya Williams

• Independent Contracted Driver

Direct team members on proper policies and procedures.

Complete training exercises in a 1-to-1 setting.

Compile reports containing team member interactions.

De-escalate problematic client situations.

Lead team members to the appropriate resources.

Conduct welcoming greetings to enrolled clients.

Provide detailed accounts of client contact.

Analyze financial reports, credit card statements, and creditor reports.

Enroll debts in clients' programs.

Enrich clients with the process of their program.

Prospected via cold calling, solicitation, and networking.

Illustrated product usability through concept correlation.

Facilitate a sound financial budget with clients' existing income.

Developed and maintained sales relationships.

Complete annual follow-ups for family financial security.

Updated clients' diagnoses, courses of treatment, and current dates of service with physicians

Provided information to clients regarding necessary treatment sites and physicians.

Confer reports directly to upper management, attorneys, and advocates.

Explained essential reports regarding cases to clients.

Submitted payments to designated parties.

Completed all tasks by deadline dates.

Take telephone calls and schedule clients' appointments.