Elizabeth Linares
Medical Biller
Buena Park,CA
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Medical Collections Specialist
Urgent Care at Vermont
12.2013 - 04.2018
- Corrected account discrepancies by obtaining and investigating information from insurance companies and patients.
- Monitored patient accounts details for non-payments, delayed payments and other irregularities. Identified and resolved patient billing complaints communicate with patients via phone, mail or personally.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Processed debtor payments and updated accounts to reflect new balance.
- Entered client details and notes into system for interdepartmental access and review.
Office Administrator
Bella Ragazza Medical spa
04.2006 - 07.2008
- Supported office manager with proactive correspondence management, document coordination and customer relations
- Greeted clients and directed them to the appropriate room.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Delivered clerical support by handling range of routine and special requirements.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
Medical Biller
Medical Management Strategies
12.2004 - 04.2006
- Responsible for Family Practice, OBGYN and Pediatrics account.
- Set up payment plan and forward past due account to collections.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
- Posted surgical charges for practice providers.
Front and Back Office Medical Assistant
North County Pediatrics
02.2000 - 12.2004
- Register new patient, verify insurance and update existing patient demographics
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Posted payments and charges to patient accounts and participated in billing processes.
- Ordered prescription refills on behalf of existing office patients.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Collected deductibles and copays to post money to patient accounts.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
Education
High School Diploma -
Luis Melendez Rodriguez
Hatillo, Puerto Rico05.1998
CPC-Certification
AAPC
03.2022
Skills
- Problem Investigation
- Analytical and Critical Thinking
- HIPPA Compliance
- Payment Processing
- Denial Appeals Process
- Creative Problem Solving
- Letter of Appeal Writing
- Work Planning and Prioritization
- Aging reports analysis
- Accurate payment posting
Affiliations
AAPC
Timeline
Medical Collections Specialist
Urgent Care at Vermont
12.2013 - 04.2018
Office Administrator
Bella Ragazza Medical spa
04.2006 - 07.2008
Medical Biller
Medical Management Strategies
12.2004 - 04.2006
Front and Back Office Medical Assistant
North County Pediatrics
02.2000 - 12.2004
High School Diploma -
Luis Melendez Rodriguez
CPC-Certification
AAPC
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