Experienced in human resources with a talent for problem-solving and a proactive attitude towards challenges. Recognized for adaptability, creativity, and a results-driven mindset. Dedicated to making impactful contributions and driving organizational success through commitment and goal-oriented focus.
Overview
12
12
years of professional experience
Work History
Human Resource Generalist
Security National Financial Corporation
08.2024 - 07.2025
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Facilitated pre-employment screening processes, including criminal background checks, drug testing, MVR reports, and credit checks, to ensure compliant and informed hiring decisions.
Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
Processed unemployment claims and managed workers’ compensation cases, ensuring timely documentation, communication, and compliance with applicable regulations.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Advocated for staff members, helping to identify and resolve conflicts.
Human Resource Generalist II/Talent Acquisition Partner/Office Manager
Regions Bank
10.2021 - 06.2023
Managed full spectrum of HR operations and talent acquisition for 500 associates, encompassing hiring, onboarding, payroll, benefits, and office management. Onboarded employees post-acquisition by coordinating with different departments and ensuring compliance. Collaborated with IT, HR, Security, and compliance teams to transition processes to new networks. Led full-cycle talent acquisition efforts for key positions within Consumer Banking. Maintained focus, adaptability, and professionalism during integration, fostering relationships and supporting company culture.
Spearheaded all HR functions during integration phase, serving as crucial ambassador for employee morale and cultural adaptation amidst organizational change, fostering open dialogue and problem-solving with minimal guidance.
Led office remodel in Provo during pandemic and EnerBank acquisition, showcasing exceptional project management.
Developed and implemented comprehensive pandemic protocols including weekly wellness checks and remote operations within week, collaborating with HR leadership and ensuring compliance with federal guidelines.
Orchestrated onsite blood drives, flu shot initiatives, and community health partnerships, enhancing employee well-being and community engagement.
Cultivated supportive HR presence, emphasizing teamwork and collaboration between employees and department head, fostering culture of mutual support and recognition.
Established strong vendor relationships, ensuring seamless implementation of security, maintenance, and other essential services, and providing round-the-clock support to stakeholders.
Proficiently utilized Workday HRIS & Phenom ATS for comprehensive self-service HR model, empowering employees to access PTO, Benefits, Total Rewards, compliance trainings, organizational policies, procedures, and resources.
Certified in Phenom, skilled at recruiting and engaging both active and passive applicants, utilizing system's full potential.
Human Resource Generalist II/Recruiter/Office Manager
EnerBank
07.2019 - 10.2021
Managed comprehensive HR functions including policy and procedure management, employee relations, personnel documentation, audits, and compliance with employment and labor laws. Assisted employees with benefit inquiries, updates, and enrollment, supported performance management processes, and conducted confidential investigations into company violations and employee misconduct. Administered monthly employee referral bonus and tuition assistance programs, oversaw high-volume recruitment for non-exempt positions, and managed full-cycle recruiting activities. Facilitated new hire onboarding, including paperwork, benefits, payroll, and compliance requirements, while overseeing office and facility management, vendor relations, and employee safety training. Coordinated blood drives, flu shot clinics, and volunteer opportunities, fostering positive company culture and managing company events alongside SLC office management team.
Managed Provo office as HR Generalist, Office Manager, and Recruiter, ensuring seamless operations, endorsed by direct reports and VP Ops.
Automated Tuition Assistance and Employee Referral Bonus processes for enhanced efficiency and accuracy.
Implemented process for departmental access to conference space without disrupting new hire training.
Optimized onboarding by coordinating paperwork and ensuring IT readiness for new hires.
Human Resource Manager/Recruiter
Winder Farms
08.2016 - 03.2019
Oversaw all daily operations, ensuring compliance with various regulations including safety, benefit administration, and employment laws. Conducted internal investigations into company violations and employee misconduct and guided upper management on effective communication strategies. Co-managed safety programs and handled workers' compensation claims, while maintaining safe working environment. Managed full-cycle recruiting processes, orchestrating job postings, interviews, and onboarding sessions. Organized engaging company events and activities. Managed payroll review, PTO, leave, workers' compensation, and short-term/long-term disability payments, collaborating with Helpside team to resolve discrepancies efficiently. Administered annual and quarterly OSHA work-related injuries and illness forms in compliance with federal guidelines.
Supervised and facilitated closure of entire Home Delivery service department at Winder Farms within 9 months, impacting employment for 65-70% of employees across two states and six locations.
Spearheaded and executed successful inaugural Winter Farms Safety Fair, collaborating with current vendors such as WCF-Workers Comp. Fund, Concentra for drug testing, and Drivers Medical card vendor, fostering employee engagement and promoting safety awareness through certifications and interactions.
Collaborated with CEO to launch Sales & Marketing Development Program, significantly reducing training time for Sales Managers by more than half, enabling sales team to generate revenue and commissions sooner.
Held previous position as HR Generalist and Director of First Impressions (Aug 2016 - Nov 2017).
Recruiting/Office/HR/Employee Engagement Manager
Traeger Wood Pellet Grills
08.2013 - 03.2016
Oversaw all aspects of HR functions, including recruitment, onboarding, payroll, benefits administration, and employee relations. Managed team of 5 in Recruiting Department, overseeing job postings, resume review, and candidate communication for hourly and Costco roadshow positions nationwide, including expansion into Canada. Collaborated with Director of Talent & Acquisitions to optimize recruiting strategies, leveraging networking platforms and employee referrals to attract top talent, while aligning with budgetary constraints and adapting to new ownership and rebranding initiatives.
Supervised full employee lifecycle, including personnel files, benefit administration, HRIS (ADP) payroll, and compliance with employment regulations, while fostering peer-to-peer programs and promoting company cohesion with CEO's leadership.
Streamlined New Hire onboarding process post-acquisition, improving employee experience and retention.
Co-managed implementation of new employee seating and organizational charts to support open-concept work environment, fostering collaboration and community.
Spearheaded ample diverse peer-to-peer initiatives that enhanced employee engagement overall, such as gratitude cards, 'Get to know your co-worker' breakfasts, employee cooking contests, female book groups, and wellness activities, enhancing vibrant company culture and serving as dedicated ambassador for values.
Oversaw smooth transition from PEO to ADP and closure of nationwide mall kiosks, ensuring operational continuity, and migrated HRIS from Xenium HR to ADP after ownership change in January 2014, leading comprehensive overhaul and subsequent upgrades to improve efficiency and functionality for payroll and HR management.
Education
Vocational Diploma - Airline Industry, Travel, Tourism, and Hospitality
International Airline Academy
St. Charles, MO
PHR - Human Resources
HRCP/Sunstone HR
Skills
HRIS & Process Improvement
Health and safety compliance
Supplier relationship management
Payroll & Benefits Administration
Employee engagement strategies
Training & Development
Performance assessment strategies
Office administration and event coordination
Talent acquisition expertise
Organizational change management
HR Policy Formulation & Compliance
Workday HRIS management
Adept at using Phenom ATS
HRIS implementation with ADP
Paylocity HRIS / ATS (Recruiting)
Data retention management
Additional Experience
Recruiter/Office-Travel Manager/Executive Admin, KMR Medical, American Fork, UT
Director of First Impressions, Corporate Alliance, Provo, UT
Corporate Travel Manager, American Express One / Thomas Travel, Provo, UT
Timeline
Human Resource Generalist
Security National Financial Corporation
08.2024 - 07.2025
Human Resource Generalist II/Talent Acquisition Partner/Office Manager
Regions Bank
10.2021 - 06.2023
Human Resource Generalist II/Recruiter/Office Manager
EnerBank
07.2019 - 10.2021
Human Resource Manager/Recruiter
Winder Farms
08.2016 - 03.2019
Recruiting/Office/HR/Employee Engagement Manager
Traeger Wood Pellet Grills
08.2013 - 03.2016
PHR - Human Resources
HRCP/Sunstone HR
Vocational Diploma - Airline Industry, Travel, Tourism, and Hospitality
Director of Payrolls, Contributions & Records at National Social Security and Welfare Corporation (NASSCORP)Director of Payrolls, Contributions & Records at National Social Security and Welfare Corporation (NASSCORP)