Giavanie Scott
Alexandria,VA
Summary
Results-driven professional with a strong background in administration and expertise in the Microsoft Office suite. Advanced proficiency in Word, Excel, and PowerPoint enables effective streamlining of processes and enhanced productivity. Highly organized and detail-oriented, consistently utilizing these tools to ensure accuracy and deliver high-quality work. Proactive problem-solver committed to delivering exceptional results with strict attention to detail.
Overview
8
8
years of professional experience
Work History
Junior Operations Manager
Mayvin
10.2022
- Serves as the department liaison to a wide range of personnel and with individuals outside of the institution to affect the exchange of information, arrange for services and/or complete administrative tasks
- Positive working relationships are established with key personnel and outside individuals that facilitate action and response
- Professional demeanor as appropriate for the position
- Interactions with department visitors, staff, and key personnel are appropriate
- Oversee scheduling for Operations and Program Management, ensuring seamless coordination
- Prepares for, attends, and participates in staff and full faculty meetings and other meetings performing such functions as preparing materials, minutes, and maintaining files for meeting records
- Maintains and monitors office supplies, forms and equipment
- Plans, prioritizes and reviews the purchase and use of supplies, initiates purchase requests, reconciles and tracks Accounts Payable issues and contacts with vendors
- Hiring, scheduling, coaching, counseling, evaluating, and terminating with Program Managers approval
- May act as timekeeper for online payroll system
- Manually enters payroll as necessary and assists Executive with payroll and human resources functions including processing payroll paperwork
- Works with payroll to resolve errors and special payment requests as needed
- Review and update program documents in SharePoint, maintaining accuracy and completeness
- Maintain confidentiality and accuracy in staff-related documentation
- Conduct onboarding and first-day activities for new hires, ensuring smooth integration
- Manage office tracking systems, ensuring team awareness of critical dates and events
- Maintained confidentiality and accuracy in staff documentation, ensuring compliance with company policies
- Answers and promptly handles telephone calls coming into the office
- Assist with travel arrangements, including scheduling of appointments, obtaining travel expenses estimates making travel and hotel reservations; managing passports, and travel advances, as necessary on behalf of members of the S/SRA and based on information provided by travelers
- Follows up with travelers to ensure all expense documents and electronic travel vouchers have been submitted on their behalf and on time using DTS Defense travel system)
- Confirm and verify all employees under DOJ & DHS teams/divisions timesheets using Unnanet
- Procures necessary office supplies
- Conducts logistics of meetings specific to my job duties Such as setting the meeting up, pushing slide decks, confirming attendance, recording, note taking, preparing groups for trainings, etc)
- Cover down for team members that are TDY, on vacation, sick, etc.
Receptionist
Compton & Duling
12.2020 - 11.2022
- Coordinates the administrative details related to the responsibilities of a Administrator which include, but are not limited to: planning, preparing, and compiling necessary information and materials for routine activities and special projects
- Provides administrative and secretarial support to others, as needed and as directed
- Problems are resolved and/or referred appropriately
- Performs a variety of secretarial functions, such as drafting, typing and proof reading of correspondence, reports, spreadsheets, policies and procedures
- Disseminates mail/faxes/correspondence for the Department
- Files and organizes correspondence, departmental records, as appropriate
- Managed front desk operations, answering calls, greeting clients, and handling mail efficiently
- Reviewed and analyzed documents for accuracy, ensuring all records were meticulously organized
- Assisted in case planning and management of client medical records for POA and Wills
- Notarized documents, administered oaths, and verified signatures, preventing fraud and maintaining compliance
- Optimized front desk operations, enhancing client satisfaction and reducing wait times by 20% through streamlined processes
- Conducted detailed document reviews, ensuring 100% accuracy and compliance with legal standards, minimizing errors
- Facilitated seamless case planning by coordinating with legal teams, ensuring timely and accurate management of client medical records
- Provided notary services with a focus on preventing fraud, maintaining integrity and trust within legal documentation processes
- Maintained meticulous records and handled multiple tasks, ensuring organized and efficient office operations
- Streamlined data entry processes, reducing data input errors by 15% and improving overall documentation accuracy
- Confirms all incoming and outgoing letters, memos and related correspondence Copies, prints, organizes, manages/maintains office files and documents.
Concierge and Office Assistant
The Kensington
01.2020 - 12.2020
- Maintains calendar and arranges appointments, including scheduling meetings and travel arrangements and reimbursements
- Communicates with other departments or offices to coordinate administrative schedules and contacts the appropriate personnel to ensure coordination/attendance
- Screens incoming telephone calls and answer/refer inquiries as appropriate
- May assist in front desk duties when needed including answering phone calls and inquiries, relaying messages, scheduling appointments
- Responds to requests for information regarding the Department, services, training, teaching or employment opportunities
- Assisted Living Facility at Fairfax, VA Supported RNs, LPNs, and CNAs with medical records management, ensuring accurate documentation
- Monitored residents' health status for the concierge team, enhancing resident care
- Created and organized COVID vaccination and testing spreadsheets, streamlining health protocols
- Provided exceptional customer service to guests, visitors, and families, improving visitor experience
- Maintained professional relationships with vendors and merchants, supporting daily operations
- Facilitated smooth communication between residents, families, and staff, enhancing overall satisfaction and operational efficiency
- Streamlined inventory processes, ensuring timely availability of essential supplies, reducing operational downtime by 20%
- Developed a comprehensive tracking system for COVID 19 vaccinations and tests, ensuring compliance with health regulations
- Provided exceptional customer service, assisting guests and families with inquiries, contributing to a welcoming environment
- Assisted in maintaining medical records, ensuring accuracy and compliance, which improved data management efficiency by 15%
- Coordinated with healthcare staff to manage medical records, improving accuracy and compliance.
Security Forces
07.2019 - 07.2019
- Trained in law enforcement, combat arms, first responder, traffic enforcement, criminal investigations, and missile security
- Manage all office tracking systems, enter new data received, and ensure the team knows critical dates and upcoming events
- Provide feedback and counseling to subordinates on professional development and performance
- Generate, prepare, and maintain files and records pertinent to assigned duties
- Provide leadership and knowledge of Air Force regulations to lower enlisted forces
- Contribute to a professional climate and culture
- Train subordinates on job-specific and base-specific duties.
Guest Service Agent
The Fredericksburg Hospitality House
03.2017 - 07.2019
- Managed guest reservations and check-ins/outs, ensuring smooth and efficient service
- Provided administrative support including filing, faxing, and copying documents
- Handled financial transactions, accurately counting money at the start and end of shifts
- Organized workstations and restocked paperwork, maintaining a tidy and efficient workspace
- Set up meeting rooms and distributed mail, supporting daily hotel operations
- Enhanced guest satisfaction by efficiently managing reservations and ensuring smooth check-in/out processes
- Executed administrative tasks including filing, faxing, and mail distribution to streamline office operations
- Collaborated with team to restock paperwork and organize workstations, ensuring a seamless workflow
- Accurately handled financial transactions, ensuring precise money counts at shift start and end
- Set up meeting rooms with meticulous attention to detail, contributing to professional and organized events
- Facilitated seamless guest experiences by proactively addressing and resolving issues, boosting guest satisfaction scores.
General Office Clerk
NTVI Federal Government
06.2014 - 08.2015
- Managed front desk operations, answered phones, greeted clients, prepared mailings, validated parking
- Reviewed and analyzed documents for completeness and accuracy, ensuring high standards
- Maintained organized records while multitasking, enhancing office efficiency
- Provided administrative support: filing, faxing, copying, distributing mail, setting up meeting rooms
- Enhanced client satisfaction by efficiently managing front desk operations and ensuring seamless communication
- Reviewed and validated documentation, ensuring accuracy and compliance with organizational standards
- Supported administrative tasks by coordinating mail distribution, meeting setups, and document management
- Streamlined office processes, improving overall efficiency and maintaining meticulous records
- Executed multifaceted office responsibilities with precision, contributing to a well-organized and productive work environment
- Implemented efficient document review processes, ensuring compliance and reducing errors, enhancing overall office productivity.
Education
Bachelor of Health Administration with Minor in Management -
George Mason University
01.2025
Associates of General Studies - Health Science
Northern Virginia Community College
01.2023
Skills
- Office365
- DTS
- Efinance
- Data Entry
- Excel
- Microsoft Office
- Microsoft office suite
- Powerpoint
- Program Management
- SharePoint
- Spreadsheets
Clearance
Hold an active Secret Clearance obtained through extensive experience in the Air Force Security Forces and as an Operations Specialist supporting esteemed agencies such as the US Marshals and DEA. - Successfully completed rigorous background investigations, demonstrating a strong commitment to national security protocols. Proven ability to handle sensitive information with utmost confidentiality while adhering to strict clearance requirements. - Developed comprehensive knowledge of classified procedures, ensuring compliance with all regulations governing access and dissemination of classified materials.
Personal Information
Title: Junior Operations Manager
Timeline
Junior Operations Manager
Mayvin
10.2022
Receptionist
Compton & Duling
12.2020 - 11.2022
Concierge and Office Assistant
The Kensington
01.2020 - 12.2020
Security Forces
07.2019 - 07.2019
Guest Service Agent
The Fredericksburg Hospitality House
03.2017 - 07.2019
General Office Clerk
NTVI Federal Government
06.2014 - 08.2015
Bachelor of Health Administration with Minor in Management -
George Mason University
Associates of General Studies - Health Science
Northern Virginia Community College
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