TaMika Scott

• Assisted nursing staff in delivering patient care, adhering to nursing protocols including assessments and medication administration.
• Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.

• Collaborated with interdisciplinary healthcare teams to develop and implement comprehensive patient care plans.
• Reduced hospital readmission rates by providing thorough discharge teaching and follow-up support for patients and their families.

• Fostered a supportive environment for patients by actively listening to their concerns, ensuring effective communication between patients and medical staff, and documentation of all relevant information.
• Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
• Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.

• Reported and documented observations of patients’ clinical symptoms, and physical condition
• Prepared treatment rooms for patients and ensured that rooms and patient care areas were kept neat and clean at all times
• Provided compassionate care by listening to patients’ concerns and guiding them by answering any questions or concerns
• Assisted patients with turning, repositioning, cleaning, bathing, and moving patients between beds, wheelchairs and seats
• Explained treatment processes and procedures, medications, diets, and physician’s instructions to patients and their family members
• Stocked medical care supplies, prepared medical instruments and equipment, and ordered additional supplies as required for proper patient care
• Prepared and administered treatments as directed by physicians and nurses, including catheterizations, suppositories, enemas, and the collection of laboratory specimens.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Collected and transported specimens to prepare for lab testing.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

• Prepared patients for health care visits by accompanying them to the examining room and providing examination gowns and drapes
• Verified patient information by interviewing patient, reviewing medical history, taking vital signs, and confirming purpose of visit or treatment
• Assisted patients for procedures by helping them with positioning for examination or treatment and arranging examining room supplies/instruments as required
• Supported patient care delivery by helping healthcare providers during examinations, prepared laboratory specimens, and performed basic point of care laboratory tests
• Maintained patients confidence and protected practice operations by keeping patient care information confidential by adhering to professional standards, policies and procedures
• Entered patient rooms with healthcare providers (MD/NP/PA) during patient visits to capture and transcribe medical record documentation utilizing electronic medical record applications
• Ensured medical record compliance by self-documentation attestation and sending all records to the healthcare provider for review and approval via authentication per facility protocol.
• Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
• Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
• Managed prescription refills requests promptly resulting in better medication adherence among patients.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

• Monitored and document patients’ conditions and provided updates to the healthcare team
• Prepared examination rooms for patients and ensured that rooms and patient care areas were clean at all times
• Provided compassionate care by listening to patients’ concerns and guiding them by answering any questions or concerns
• Explained treatment processes and procedures, medications, diets, and physician’s instructions to patients and their family members
• Stocked examinations rooms with patient care supplies, prepared medical instruments, and ordered additional medical supplies as required for proper patient care
• Prepared and administered treatments as directed by physicians and nurses, including catheterizations, suppositories, enemas, and the collection of laboratory specimens.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Supported patient admissions, discharges, and transfers to promote team productivity.

• Responded to patient calls to determine and assist patients with their needs
• Assisted patients with their needs including turning, repositioning, and transfers
• Recorded vital signs such as, temperature, blood pressure, pulse, and respiration rate
• Reviewed patients’ dietary restrictions and food allergies to ensure that their received appropriate diets
• Assisted patients perform daily living activities such as getting out of bed, standing, bathing, dressing, using the toilet, walking, and exercising
• Developed and maintained comfortable rapport with patients, listened to patient’s concerns and communicated patients’ questions, concerns and current physical condition to attending nurses, physicians, and documented in chart as required.
• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
• Engaged clients in conversation to determine feelings and apprehensions.
• Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.

• Charged with the entire process of note taking during patient visits and documenting them in the electronic health records system
• Worked closely with healthcare providers (MD/NP/PA), learned about the medical process, and communicated professionally with members of the healthcare team
• Captured and documented patient medical and surgical history, current medications, physical exam, and other pertinent health information in the patient’s medical record
• Ordered diagnostic testing, accessed test results, ordered in-house medications, and sent electronically prescribed medication for patients as directed by the healthcare provider
• Entered patient rooms with the healthcare provider during patient visits to capture and transcribe medical record documentation utilizing electronic medical record applications
• Ensured medical record compliance by self-documentation attestation and sending all documentation of patient care to the healthcare provider for review and approval via authentication per facility-specific policy.
• Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
• Mentored and coached team members on QA topics and strategies.
• Reported progress, test metrics and results to project stakeholders.
• Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
• Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
• Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
• Identified risks associated with software changes, mitigating potential issues through careful analysis and proactive communication with stakeholders.
• Contributed to seamless project handoffs between teams by providing clear documentation of testing results and recommendations for improvements.
• Assisted in developing company-wide quality assurance standards to ensure consistency across all projects undertaken by the organization.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.