Donna Gerlach-Morabito

Serves as a liaison between the organization and members fostering trust through open communication and transparent decision-making processes for the betterment of community organization of three hundred members.

• Advocates for underrepresented populations within community, ensuring their voices were heard when shaping organizational policies or planning new programs.
• Maintains up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
• Partnership and relationship building with community partners through regular communication and collaboration on joint initiatives.
• Conducts community workshops to promote different programs and educate public on available services.
• Enhanced community engagement by developing and implementing targeted outreach programs.
• Coordinator of logistics for large-scale events such as health fairs or neighborhood cleanups, resulting in well-executed projects with high levels of satisfaction among attendees.
• Has increased public awareness of local resources by organizing and promoting community events.
• Boosted attendance at community events through strategic marketing efforts, including social media campaigns and local advertising.
• Collaborated with diverse groups of individuals across different sectors to identify common goals and develop innovative solutions to pressing challenges within community.
• Strong and personable relationships with members and their families to identify individuals in need of resources. Continuous assessment to identify those individual's in need of resources for solutions and care plans.

• Optimizes volunteer schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
• Conducts programming and hospitality for one-thousand member congregation.
• Collaborates with various departments to achieve operational excellence, boosting overall guest experience quality.
• Promotes positive work environment fostering teamwork among employees across all departments within establishment.
• Creates and organizes special events for church community.
• Maintained strong relationships with vendors to ensure timely delivery of products and services at competitive prices.
• Greets guests upon arrival and represents the church in the highest ways.
• Negotiates with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
• Assisted with special events and programs.
• Increased customer service ratings significantly through personable service.
• Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.

• Managed, created and supervised administrative and daily program operations, complying with policies and regulations.
• Developed strategic plans, setting clear objectives and achievable milestones for team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout program lifecycle.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Optimized resource allocation, effectively balancing priorities and managing competing demands.
• Built teams to address project goals and objectives for multiple projects.
• Improved program efficiency by streamlining processes and implementing time-saving solutions.
• Championed best practices in project management, fostering culture of continuous improvement.
• Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
• Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
• Developed and maintained logistics workflows, procedures and reports.
• Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
• Interacted with customers and clients to identify business needs and requirements.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed volunteers and implemented mentoring program to promote positive feedback and engagement.
• Successfully wrote and was awarded multiple financial grants from local and national institutions.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.